Justyna Szczuka

 I am a reliable and hardworking professional with experience in customer service, property agency, and housekeeping. I have excellent communication, organisational, and computer skills, as well as fluency in Polish. I can handle multiple tasks, work under pressure, and meet deadlines. I am looking for a role where I can use my skills and knowledge to provide quality service and support.

Housekeeping Administrative Assistant (London) October 2015 January 2023

Various sites in London

Key Duties

• Organised and maintained files, records, and databases according to company policies and procedures.
• Prepared and distributed documents, reports, and correspondence using Microsoft Office and online platforms.
• Managed inventory of office supplies and equipment and ordered and processed deliveries as needed. 
• Scheduled and updated working hours, appointments, meetings, and travel arrangements for staff using Excel spreadsheets.
• Collaborated with other housekeeping staff to prioritise tasks and ensure timely completion of all duties.

Volunteer (London) April 2022 - October 2022

My Metropolis Limited Property Agency

Brixton

Key Duties

• Preparation of relevant letting documents and tenancy agreement
• Receiving, scanning, and sending documents to relevant person
• Receiving and responding to e-mails & registration tenancy deposits
• Maintained up-to-date knowledge of the local real estate market, including property values, zoning laws, and financing options, allowing for informed and accurate advice to clients on buying, selling, and investing in real estate.
• Successfully closed multiple real estate transactions by effectively communicating with clients and negotiating favourable deals, resulting in high customer satisfaction and repeat business.

Bank Spoldzielczy (Poland)                             July 2015 –  September 2015

Krasnik

Customer Service Advisor

• Working at the counter and taking payments from customers
• Recording the details on a computer and makes sure the figures add up correctly at the end of the day.
• Helping customers to open new accounts.
• Undertaking general office duties

Education

The John Paul II Catholic University in Lublin      October 2010 – June 2015

Poland

Master’s degree in education
 

Qualifications & Training

• Business and Administration Level 1 Certificate July 2023
• Business and Administration Level 2
• SIA Door Supervisor Licence March 2022
• Certificate of Vocational Competency In English for child carers