Kaiden Tummings

Dynamic and customer-focused professional with a strong background in hospitality, barista services, and retail. Adept at creating personalized customer experiences while delivering excellent service under pressure. Experienced in coffee preparation, food handling, and sales, with proven skills in teamwork, leadership, and maintaining high standards of hygiene and customer satisfaction.

am writing to express my interest in this position at Under Armour, as advertised. With several years of experience in customer service roles, including as a waiter, barista, and customer assistant, I am confident in my ability to contribute positively to your team. My background in creating personalized customer experiences, my skills in coffee preparation, and customer assistance dedication to maintaining high standards of service make me an ideal candidate for this position.

In my most recent role as a Customer Assistant at Sainsbury’s, I developed strong sales and cross-selling abilities, which helped boost overall sales volumes. I gained valuable experience in handling returns and exchanges, managing customer queries, and collaborating with team members to maintain a smooth store operation. I always strive to ensure a positive customer experience, even during high-pressure situations, which I believe is crucial in any customer-facing role.

During my time as a Barista/Waiter at Yarnton Home Garden Centre and Silvies Cafe, I honed my skills in beverage preparation, food service, and customer interaction. I quickly learned the importance of maintaining a clean and organised workspace while ensuring that customers’ needs were met efficiently and with a smile. I also took pride in training new team members and fostering a positive team dynamic. Whether it was crafting specialty coffee drinks or ensuring the café was running smoothly during busy periods, I always approached each task with a strong focus on quality and customer satisfaction.

I am excited about the opportunity to bring my skills and experience to [Company Name] and contribute to your team’s success. I am a dedicated, hardworking individual who thrives in a fast-paced environment and is committed to delivering excellent service. I look forward to the possibility of discussing how I can support your team in providing outstanding customer experiences.

Thank you for considering my application. I look forward to the opportunity to speak with you in more detail.

East 15 Acting school BA Hons