Kamaldeep Singh

Leverage 8+ years of work experience across different engagements at USA, UK and India as an Certified Business Analyst with project management skills. Experienced in implementing, customizing, testing and optimizing systems across production, manufacturing, warehouse,finance, insurance, healthcare, and education sectors. Proven ability to collaborate effectively with cross-functional teams, manage project timelines and budgets, and deliver successful implementations that meet client needs. Seeking to leverage expertise and accomplishments to contribute to a dynamic consulting team.

Work with key sales leaders to help improve process, tools and systems to ensure they have the best capabilities to support the sales effort
• Discover, analyse, and define business processes and system requirements to achieve defined business outcomes
• Elicit and document business requirements using User Story or Use Case techniques, and Acceptance Criteria for all requirements, ensuring that they are fully testable
• Contribute to end to end test plan creation, scenarios and scripts
• Support End to End and Business Acceptance Testing phases supporting business testers as required
• Support the development of implementation support plans
• Work with Sales Operations and Sales Enablement to drive systems improvements, and roll out new features and processes
• Create current and future state solution designs; document existing processes and update them as they are rolled out and revised
• Research production issues, respond proactively, and resolve end-user problems
 

Certified Business Analysis Professional (CBAP) -IIBA (Dec 2020)

Project Management Professional (PMP) -PMI (Oct 2021)

Career Essentials in Business Analysis Certification by Microsoft and LinkedIn (Jan 2024)

PursuingAdmin salesforce.com certification