
Kevin Kemp
Customer Service / Support
About Kevin Kemp:
Personal Statement
After over 25 successful years in marketing and client-facing roles, I’m now embracing a fresh chapter following redundancy — and I’m genuinely excited about the opportunity to step into a driving or customer service position.
I’m a confident, outgoing, and personable individual with a great sense of professional humour and a natural ability to build strong relationships. Throughout my career, I’ve developed excellent communication, conflict resolution, and de-escalation skills, and I’ve always taken pride in delivering outstanding service. Whether working independently or as part of a team, I’m proactive, organised, and thrive in fast-paced environments, and demonstrate a strong calm approach to more challenging situations. I have worked across several environments and familiar with Health & Safety, Risk Assessment requirements and responsibilities in the work place, including that of self-risk assessment and how to manage stress.
I’m physically fit, full of energy, and ready to bring my hands-on approach and positive attitude to a new industry. I’ve always enjoyed being on the road and have over 40 years of driving experience, along with a solid understanding of GPS systems and route planning. I even supported a friend’s florist business by volunteering to do weekend deliveries — something I found incredibly rewarding.
I’m fully flexible, available for an immediate start, and open to both part-time and full-time opportunities. With no dependents and a genuine passion for helping others, I’m ready to bring my lifetime of experience, enthusiasm, and reliability to a role where I can make a real impact.
Experience
- Senior Investment Manager – WPP GroupM (Feb 2015 – May 2025)
- Led investment performance reporting and vendor negotiations across media portfolios. Delivered client value and compliance over a 10-year period.
- Florist Delivery Driver ( voluntarily ) Mr Flower (Jan 2021-Dec 2023)
- Planning routes, making deliveries and addressing any concerns or customer queries. Ensuring excellent customer service and satisfaction
- National Account Director – The Life Channel (Aug 2010 – Jan 2015)
Managed advertising sales and secured major client agreements, including a 3-year deal with Lyca Mobile.
- Account Director – National Sales – atmAd (Nov 2006 – Jul 2010)
Sold national advertising campaigns and secured long-term agreements with major brands.
Education
Educated to A level standard grades A-C
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