Kevin Marceau
Services provided: Translation English-French , French Translation , Editing & Proofreading , Proofreading/Editing
About Kevin Marceau:
Motivated and adaptable professional with a background in Data Analysis and Knowledge Engineering at Amazon, I bring a unique blend of analytical expertise, creative problem-solving skills, and a passion for effective communication. With two Bachelor's degrees, in International Trade and Wine Marketing, as well as a Master's degree in Translation Studies, I possess a diverse skill set ready to contribute to a new and challenging role. Combining knowledge in data analysis, knowledge engineering, localisation, and translation (English to French), I am confident in my ability to positively impact and drive success within any organisation.
Experience
Knowledge Engineer
May 2021 – September 2022
- Developed and managed complex data pipelines while working closely with product managers, other knowledge engineering teams, and project managers to enhance Alexa’s key functions worldwide.
- Contributed to the expansion of the Knowledge Graph (ontology) and the Knowledge Base (database).
- Determine content creation priorities and maintenance procedures using analytical data.
- Conducted regular audits of the knowledge base, identifying outdated or incorrect information, and implementing updates to ensure data accuracy and consistency.
- Acted as a subject matter expert, providing guidance and support to the French Data Analysts on complex technical issues and ensuring adherence to internal knowledge management policies and best practices.
- Collaborated with product managers and business stakeholders to identify opportunities for knowledge base expansion and improvement, gathering feedback and implementing enhancements to meet evolving customer needs.
- Analysed user behaviour and search patterns within the knowledge management system, using insights to drive continuous improvement and enhance the overall user experience.
French Data Analyst Team Leader Jun 2020 - May 2021 / French/Spanish Data Analyst Feb 2018 - Jun 2020
- Expanded and maintained Alexa’s ability to understand and answer questions for customers.
- Leveraged familiarity with French culture to innovate on behalf of Alexa’s customers in France and Canada, enriching how customers receive information.
- Identified new content opportunities and filled gaps in Alexa’s capabilities by localising existing content or finding and ingesting new data sources.
- Closely monitored specific KPIs, and drive improvements in query success and engagement.
- Helped drive new experiences for French and French-Canadian customers.
- Organized regular trainings on various Data Analyst workflows.
- Created comprehensive onboarding and technical resources for other Data Analysts.
- Ran weekly troubleshooting office hours.
- Assisted teams with analysis of language data and helped to establish evaluation uniformity by discussing expected outcomes.
- Conducted device testing, identifies bugs, and communicated findings to relevant teams.
- Contributed to translation, content creation, identification of language-related issues and providing solutions.
Education
1st (Hons) MA in Translation Studies, The University of Hull, Hull, UK, 2016 - 2017
European BA in Communications & Marketing, Icadémie, Toulon, France, 2011 - 2012
BA in Wine Marketing, University of Bordeaux, Bordeaux, France, 2010 - 2011
HND in International Trade, Lycée Ozenne, Toulouse, France, 2007 - 2009
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