About Kiran Zahid:
I am an enthusiastic individual always aiming to excel at all tasks I participate in. I always aim to go the extra mile and ensure all my work is completed to the highest standard. I have experience in customer service, administration work and office applications. I am willing to put in extra hours of my own time to learn any new skills that I currently do not have the required level of experience.
Experience
Techno Electronics: 2018 – 2020
· Managed a business eBay account that involved listing items, taking photos and responding to customer enquires
· Used Microsoft Excel to provide KPI information to management on sales and targets
· Created invoices and managed customer payments
· Helped customers with basic technology needs and recommended products based on requirements
· Understood customer requirements and provided high quality services to ensure customer satisfaction
· Responded to customer phone calls and emails
Avon Representative 2017 - 2018
· Ordered brochures for customers
· Promoted products and promotions on social media
· Collected orders and payments from customers and ordered the required products
· Packed orders and generated invoices
· Had discussions with colleagues to find new methods of generating revenue
Education
2005 – 2010: Greenhead High School
GCSE: Maths (A), English language (B), English literature (B), IT (Merit), Health and social care (B)
2010 – 2012: University Academy Keighley 6th Form
English Language AS (D), Maths A2 (C), IT A2 (D), Health and social care A2 (D)
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