
Krishnendu DasGupta
Customer Service / Support
About Krishnendu DasGupta:
Accomplished IT Director with a proven track record in IT strategy/roadmap development, transformation and service delivery. Successful in budget and cost management, quality output and development of dedicated high performing teams. Significant experience in project management - delivering systems, infrastructure and applications for domestic and global organisations to budget and timelines. Instrumental in aligning IT strategy to overarching business strategy, focusing on IT as a key business enabler within dynamic growing organisations across a number of sectors. A proactive manager with strong leadership and commercial skills focused on collaborative business engagement.
Specialties:
IT Strategy Development & Implementation,
IT Transformation,
Project & Programme Management,
Business Process & Change Management,
Budget Management - Capital & Operational expenditure,
Team Leadership & Management,
Business Continuity & Disaster Recovery,
IT Security, Compliance & Audit,
Vendor Management & Cost Savings,
Experience
A seasoned technology leader with 20 years of global experience in setting up and running high quality Service Delivey teams in accordance with ITIL framework. I have a well rounded experience in large and small enterprises, have supported exterprise customers across the world and have first hand entrepreneural experience.
Education
MBA in business operations.
Professionals in the same Customer Service / Support sector as Krishnendu DasGupta
Professionals from different sectors near Reading, Reading
Other users who are called Krishnendu
Jobs near Reading, Reading
-
Service Desk Team Leader
1 month ago
Action for Children WatfordWe're on the hunt for a Team Leader with a background in IT to manage our dedicated Service Desk team, · ensuring excellent technical support is provided to staff in all business areas of the organisation. · A bit about the role We're looking for someone who loves looking for way ...
-
Customer Services Team Leader
4 weeks ago
Aspire Leisure Centre Stanmore HA APWe're looking for an experienced and motivated Customer Service Team Leader to lead our customer services team at Aspire Leisure Centre. · This is a key role at the heart of the centre, responsible for delivering outstanding customer experiences, · driving membership growth and r ...
-
Customer Service Manager
4 days ago
Asahi UK WokingWe are seeking a Customer Service Manager to lead and evolve our customer service and order-to-cash operations, · ensuring an outstanding customer and consumer experience.This is a highly visible role requiring strong leadership, · deep process knowledge, and excellent stakeholde ...