Laura Sutton

Administration Assistant

Leadership Training 

Proficient in Spanish and British Sign Language 

Strong Presentation Skills 

Strong Analytical Skills

Administration Assistant- Remote Working

Care Home Selection- On behalf of the NHS

September 2020 to Present

• Sourcing both short term and long-term care home placements/packages of care for clients working towards a quick, safe and correct discharge plan for patients.
• Sourcing care to cater for a variety of needs, including complex physical disabilities, challenging behaviour and mental health.
• Liaising with care homes, care agencies, senior health and social care staff, patients and their families.
• Meeting and working with families, often at a great time of stress. You will need to work with them in a sensitive and empathetic way.
• Sharing updates and acting as the link between services and service users. This is vital to the successful delivery of a high-quality service whilst ensuring discharge happens within set timescales.
• Visiting care homes and building relationships with home managers and their teams.
• Working across multiple locations.
• Participating in hospital tracking/stranded/super stranded meetings.
• Building knowledge of the NHS in order to understand the pressures and importance of timely discharges.

Administration Assistant

Legal Aid Agency - Preston

October 2019 to September 2020

Liaise with police officers of all ranks with regards to detainee registration cases.

Deploy duty and nominated solicitors to attend court in relation to the detained person.

Run book run schemes within a timely and efficient manner.

Create case references using strong attention to detail throughout to ensure maximum clarity. Complete solicitor duty rota swaps. Input data numerically.

Health Care Assistant

NHS - Blackpool

August 2015 to January 2019

Ensured high levels of patient centred care in a vast array of units within the hospital - Worked collaboratively with members of the Multidisciplinary team - Assessing and planning patient requirements - Provide pre/post-operative care - Accurate writing of patient records - Assisting with all aspects of personal care- Take bloods as and when required - Assist in the safe transportation of patients from one setting to another

Passenger Service Agent

Jet2.com

March 2014 to August 2015

Check in luggage and confirm any carry-on items meet the suggested guidelines - Greet passengers and provide boarding instructions - Make announcements prior to boarding - Help passengers find any missing luggage Travel Advisor

Travel Consultant

The Co-operative Travel

Reserve transportation/hotel accommodation - Sell itinerary tour packages/ promotional incentives Use computer systems to book holidays and print documentation - Communicate with customers to determine travel dates, budget and any considerations required. Passenger Service Agent

Sales Assistant at Boots and Footwear Supervisor JJB Sports

2006 to 2008

Volunteer for many Charity fundraising events including Epilepsy Action and Children in Need

Educated to degree level.