Lauren Mansfield-Knight

A motivated and hardworking professional with strong organisational and communication skills. Adaptable, quick to learn new systems, and confident working independently or within a team. Reliable, personable, and committed to delivering high‑quality support in fast‑paced environments.

● Managed documentation, data entry and CRM updates, including CV formatting, references, and profile creation.

● Provided operational support across reception, travel bookings, office supplies, and internal communications.

● Coordinated reporting, incentives, task workflows, and lead generation to support business efficiency.

● Delivered a high‑quality customer experience by greeting guests, taking orders, serving food/drinks, and promoting offers.

● Handled payments accurately, checked IDs when required, and maintained clean, safe, and well‑organised bar and dining areas.

● Supported smooth operations through restocking, closing down the bar, and ensuring efficient service throughout each shift.

● Managed candidate admin and payroll support, including timesheets, CRM updates, CV formatting, and job ad posting.

● Coordinated full compliance processes (DBS, documents, references, training) to ensure candidates were work‑ready.

● Liaised with candidates, consultants, and trusts while supporting recruitment tasks such as sourcing and mailshots.

● Qualified and onboarded nurses/HCA candidates, managing registrations and compliance.

● Supported recruitment operations by sourcing candidates, booking shifts, and resolving queries.

● Stepped into a supervisory role, leading the resourcing team and ensuring targets/reporting were met.

Day Webster Nursing Agency, Debden – Apprentice

Bright Horizons Day Nursery & Pre-School, Chigwell – Nursery Assistant

United Services club, Chingford – Bar Staff