Lee Wilson

Accomplished professional with extensive expertise in training staff members, business intelligence tools, and lead generation. Demonstrating proficiency in client database management, performance metrics evaluation, and bespoke service delivery. Adept at providing competitor insight and account coordination with a strong emphasis on multicultural sensibility and empathic communication. Proven track record in process improvement, sales acumen, and digital advertising understanding. Bilingual capabilities enhance project administration and business reporting skills. Committed to customer retention through assertiveness and effective time management. Driven professional with a quality for building strong client relationships and problem-solving. Proficient in communication and project management, ensuring seamless client interactions and satisfaction. Committed to driving client success and fostering long-term partnerships

Lead generation expertise 

Performance metrics evaluation 

Bespoke service delivery 

Competitor insight 

Empathic communication 

Process improvement capabilities 

Sales acumen 

Project administration 

Business reporting 

Customer retention 

Assertiveness 

Effective time management 

Training and mentoring staff 

Flexible

Higher National Diploma: Business Studies , 09/1994 – 05/1997 

Solent University – Southampton – Merit