Lennox OWUSU-AGYEKUM

Recent graduate seeking employment. People-centered enthusiast looking to provide value to customer and employer.

Server Assistant, 07/2022 - 09/2022
Conrad Hotel
 Provided seamless food and beverage service, managing up to 100
customer interactions per shift
 Enhanced team efficiency by maintaining restaurant layouts and
ensuring prompt, accurate delivery of orders
 Improved bar operations through regular maintenance of pub taps,
reducing downtime and boosting efficiency by 10%
 Contributed to a 15% rise in positive customer feedback by ensuring
a welcoming and professional dining experience
 Supported team development by training new staff, resulting in
consistent service quality
 
Intern, 08/2020 - 09/2020
ImpactEd
 Consolidated and managed data for over 200 schools, creating an
accessible database for stakeholders
 Produced a detailed report on school practices during the COVID-19
lockdown, influencing future educational strategies
 Optimised internal processes, reducing data entry time by 25% and
improving overall productivity
 Collaborated with the team to identify successful remote learning
methods, contributing to industry best practices
 
Work Experience, 07/2019 - 07/2019
BCS Consulting (Accenture)
 Streamlined communication by preparing daily operations reports
for a team of over 50 staff
 Conducted interviews with senior consultants and executives,
gaining insights into business strategy
 Reduced supply shortages by 30% through improved inventory
management and monitoring
 Coordinated with management to resolve discrepancies, ensuring
operational efficiency

Loughborough University - 2020-2024

BSc Economics