LEONARDO Dhali

Assistant General Manager at Burger King 

Passionate about delivering exceptional customer experiences and leading dynamic teams to success. With a strong background in management and a keen eye for operational efficiency, I thrive in fast-paced environments. Committed to fostering a positive workplace culture and driving continuous improvement. 

 • Leadership & Team Development: I pride myself on fostering a positive and motivating work environment. My leadership style is collaborative, focusing on mentoring and developing team members to reach their full potential.
• Operational Efficiency: Through strategic planning and process optimization, I enhance operational workflows, reduce costs, and improve overall efficiency, ensuring our restaurant runs smoothly and profitably.
• Customer Experience: Committed to excellence in customer service, I ensure every guest enjoys a memorable dining experience, from the quality of food to the friendliness of our staff.
• Sales & Profitability: By implementing innovative marketing strategies and community engagement initiatives, I drive sales growth and enhance profitability, contributing significantly to our restaurant’s success.
• Problem-Solving: Adept at handling high-pressure situations, I effectively manage challenges and find solutions that benefit both the team and our customers.
 

L4 Hospitality management 

Higher Diploma in Aerospace Engineering