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Louise Graham

Louise Graham

Secretary/Administrative/Customer Service
Winterton, North Lincolnshire

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About Louise Graham:

An approachable, flexible individual with an excellent past attendance record and good organisational and prioritising skills as demonstrated in my work in the education sector. At ease with coordinating groups of people and quickly adaptable to new working environments. I have vast experience of building and maintaining working relationships not only with colleagues and students but also with parents and outside agencies using a variety of means: face to face, email and telephone communications. 

I am competent with IT including Microsoft Office packages: Word I have produced letters, newsletters, memos and large mail merges. In Excel: spreadsheets, graphs and reports from both inputting to extracting data. Microsoft Access for databases and I am also conversant with Powerpoint and SIMS (Schools Database). Working on a day-to day basis in close liaison with the school SEN department and children demonstrates my reliability, trust and conscientiousness. 

Past employments have seen me working in Wages/Accounts and Finance and various Secretarial and Customer Service roles before I joined the education sector. Since retirement in 2019 I have continued to take on various short term roles. Therefore, I have been covering temporary contracts over the past two years but would like a permanent position.

Experience

July 2023 – March 2024           Receptionist/Secretary              Winterton Medical Practice

Feb 2023 – Mar 2023                Administrator                               Paul Fox Estate Agency

Jun 2022 – Dec 2022                Case Administrator                    H M Prison & Probation Service

                                                                                                             (Temp Contract with Brook Street)

Oct 2021 – Dec 2021                Sales/Finance Administrator     Motordepot Car Supermarket

Sept 2019 – Oct 2021               Volunteer Receptionist               Lindsey Lodge Hospice

Sept 2007 – July 2019              Student Liaison Officer/

                                                       Admin to SEN Department       St Bede's Catholic Voluntary Academy

Feb 2008 - July 2008                Administration Officer                Frederick Gough School

May 2007 - Feb 2008                Audit Secretary                           Scunthorpe Lawnmower Services

Jan 2007 - April 2007               Receptionist/First Aider             Huntcliff Comprehensive School

Oct 2006 - Dec 2006                 SEN Escort                                   Bishop Burton College/Brigg Resource Centre

Oct 2002 - Oct 2006                 SEN Lecturer                                 Bishop Burton College North                                                                                                                                     Lincolnshire Centre

Oct 1999 - Oct 2006                 PA to Centre Manager                 Bishop Burton College North Lincolnshire Centre

June 1998 - May 1999              Statistics Clerk/PA                    Lebus Furniture Limited/Manpower

Feb 1994 - June 1998               Birth of 2nd Child                      Working 4 hours per week for Broughton WMC

Jan 1993 - Dec 1993                 Secretary/Accounts/Payroll    Sandwell Windows Limited

Jan 1993 - Feb 1994                 Secretary/Accounts/Payroll    Kim Barker Construction Limited

Sept 1986 - March 1998            Administration Officer             Broughton Working Men's Club

March 1991 - April 1992           Secretary                                    A G Churchill (Contractors) Limited

Dec 1989 - Oct 1990                 Birth of 1st Child                        Maternity Leave

Sept 1980 - Dec 1989               Secretary                                     A G Churchill (Contractors) Limited

Education

Sept 2010 - June 2011              NVQ II Customer Service - PASS, North Lindsey College/St Bede's                                                                 School

Sept 2001 - February 2002       European Computer Driving License - PASS, Brigg Adult Education                                                              Centre

Sept 2000 - February 2001       Internet Technologies Stage 1 - PASS, North Lindsey College

Sept 1997 - July 1998               Word Processing Stage 2 (Parts 1&2) - PASS, Priory Lane Adult Education Centre

Sept 1997 - July 1998               Integrated Business Technology (IBT2) - PASS, Priory Lane Adult Education Centre

Sept 1996 - July 1997               CLAIT 1 - PASS, Priory Lane Adult Education Centre

Sept 1980 - July 1981               BEC General Diploma in Book-keeping - PASS, North Lindsey College

Sept 1979 - July 1980               BEC General Diploma in Shorthand/Typewriting - PASS, North Lindsey                                                        College

                                                       RSA 1 Typewriting – DISTINCTION RSA 2 Typewriting - CREDIT

                                                       Shorthand 40/50 WPM - PASS

Sept 1974 - July 1979               CSE 1: English, Typewriting, Commerce, Office Practice, Needlework

                                                       CSE 2: French, Mathematics, Housecraft 

                                                       CSE 3: Biology

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