Lucian Taneata

I am an energetic and enthusiastic person, soon to be graduating from Criminology and Psychology at London Metropolitan University in July 2022. I enjoy a challenge and achieving personal goals. I am a customer-focused, friendly, and approachable individual, and with my key strength of clear communication skills, I can reassure staff, customers, and visitors that there is a security presence. I communicate in a very confident, professional, and courteous manner when meeting colleagues, superiors, or members of the public. With over eight years of experience working in Security and customer service in various sectors, Hotels, and Residential Buildings, I have proven creative thinking and problem-solving talent and have always represented myself as a good team player. As I continue to progress within Security, my passion is yet still the same as it was during my first job as a Security Officer, motivated and hardworking I can prioritise and multi-task, with excellent attention to detail, and thrive under pressure, I try to learn something new from every experience because I believe there is always room for self-improvement both personally and professionally. 

Career History

January 2013 till November 2014

Avondale.

Concierge/security

• Controlling access and egress to all vehicles on the property

• Defuse disturbances by company policies and procedures.
• Resolve safety hazard situations
• Assist guests/employees during emergencies.

• Hourly patrol of all areas internal & external

November 2014 till September 2015

NSN Security Agency (Marriott Grosvenor Square, Renaissance St. Pancras, Cheyne Terrace Chelsea)

Security Officer

• Respond to accidents, contact EMS, or administer first aid/CPR as required.

• Defuse disturbances by company policies and procedures.
• Resolve safety hazard situations.

• Handle all interruptions and complaints.

September 2015-March 2017

St. Pancras Renaissance Hotel-King cross, London

Loss Prevention Officer/Acting Supervisor

• Patrol all areas of the property; secure rooms; assist guests with room access.

• Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audits.

• Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas.

• Assist guests/employees during emergencies.
• Acting Shift Leader

March 2017 - Present 

St. Pancras Renaissance Hotel- King Cross, London

Loss Prevention Supervisor

• Orientation for hotel’s new starters acting as cover for management 
• Conduct key control audit (various departments)
• Patrol all areas of property internal & external
• Issue/Receive Master Keys & Radios
• Assist guests with room access
• Monitor Closed Circuit Televisions and alarm systems
• Respond to Accidents/Incidents, contact EMS, or administer first aid/CPR as required
• Provide Fire Marshal training to all departments
• Resolve safety hazard situations
• To ensure maximum security & safety of guests and associates
• Coaching and development for Loss prevention Officers 
• Follow the Duty of Care process for the protection of guests and employees

Education

London Metropolitan University-Criminology and Psychology 2019-2022 

Undergraduate degree