MADUSHAN WINDSOR

A result-oriented experienced professional with 16 years of proven track record in effectively managing
and growing revenue for SEA Freight, Air Freight, and Express Courier services. Expertise in driving
team productivity, optimising supply chain operations, and delivering exceptional customer service.
Moreover, I am a dependent visa holder residing in Edinburgh, Scotland, and am willing to commute based on the company's offer and the work site.

SALES AND OPERATIONS MANAGER - FREIGHT FORWARDING AND EXPRESS
COURIER DIVISION
Spence Maldives (PVT) Ltd - Maldives. (Nov 2016 - Feb 2024)

✓ Offered comprehensive SEA & AIR freight solutions inclusive of Import and Export customs 
documentations and clearance. 
✓ Headed the Express Courier Division and solely liable for developments in Imports and Exports sales. 
✓ Implemented new business strategies and sales promotions to acquire the competitor market share.

SALES, MARKETING AND BUSINESS DEVELOPMENT MANAGER
U&I Travels - Sri Lanka. (Nov 2014 - Oct 2016)
✓ Handled Inbound and Outbound tour/holiday packages
✓ Established collaborations with airline GSAs.
✓ Carried our corporate and seasonal tailor-made promotional activities.
 

MANAGER (COLOMBO TERRITORY) - EXPRESS COURIER DIVISION
FedEx Express - Sri Lanka (Nov 2012 - Aug 2014)
✓ Managed a corporate client base over 50 accounts in the Colombo Central territory and over performed
monthly sales targets.
 

SENIOR PERSONAL BANKING ADVISOR
Hongkong & Shanghai Banking Corporation Ltd (HSBC), Sri Lanka (Oct 2007 - Oct 2012)
✓ Supervised a seven-person sub-team and led them in cross-selling and upselling banking products 
to over achieve set targets.
✓ Successfully acquired new prospects to sell multi-products while maintaining high standards with 
existing clients and managing their portfolio.

CIM LEVEL 7 (FINAL STAGE) - POSTGRADUATE DIPLOMA IN PROFESSIONAL
MARKETING
The Chartered Institute of Marketing (CIM) - UK (Aug 2022 - Feb 2023)
Overall Grade - Distinction (A) pass. (CIM Membership Number: 40101168)
MASTER OF BUSINESS ADMINISTRATION
University of Gloucestershire - UK (Jun 2021 - Jun 2022)
Aggregated marks - 65% (Merit pass) (Student Number: 4209241/1)
POSTGRADUATE IN STRATEGIC MANAGEMENT AND LEADERSHIP
IDM achievers Int’l Campus (PVT) Ltd - Sri Lanka (Jun 2021 - Dec 2021)
CERTIFICATE COURSE IN SUPPLY CHAIN AND LOGISTICS MANAGEMENT
RH Institute of Professional Development - Sri Lanka (Feb 2022 - Jun 2022)
Overall Grade - Distinction (A) pass. (Student number -SCLM/FEB/2022/01/001)
PROFESSIONAL CERTIFICATE IN MARKETING (PCM)
Sri Lanka Institute of Marketing (SLIM) - Sri Lanka (Aug 2019 - Jan 2021)
Overall Grade - Distinction (A) pass. (Student Number: 44740)
IATA FOUNDATION DIPLOMA IN TRAVEL AND TOURISM
Louis Preston University - Sri Lanka (Jun 2014 - Sep 2015)
Overall Grade - Merit pass
Awarding body- International Air Transport Association (IATA) CANADA