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Magda Montenegro

Magda Montenegro

AI Model Training & Quality Assurance Specialist

Customer Service / Support

Preston, Preston District, Lancashire

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About Magda Montenegro:

Contributed to several AI development projects, including prompt evaluation, audio review, Portuguese transcription, rubric creation and quality assurance tasks. Focused on accuracy, consistency and improving overall model performance.

Experience

AI Training & Quality Specialist and former Psychologist with over 10 years of experience in customer service, behavioural assessment, and AI-related evaluation. Skilled in prompt assessment, transcription, rubric creation, and accuracy verification. Strong communicator with a background in both technology and human sciences.

Education

MBA in Human Resources – IESF (2009–2010) Degree in Psychology – Universidade Lusíada do Porto (2002–2008) Pedagogical Training of Trainers – Bee Consulting (2009–2010)

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