Magdalena Lewicka

I have graduated from University of Adam Mickiewicz in Poznan (Poland) with BA (Hons) and Master of Arts in Spanish Language and Literature (Hispanic Studies).

I completed two postgraduate studies on Public Relations and Psychology in Marketing and Management. 

Apart from Polish, I am fluent in Spanish, which is on native level, in English (Advanced English Certificate, plus eight years living and working in the UK) and German (Test DaF-Level C2, plus five years living and working in Germany). 

I have worked in various positions where my language, sales and negotiation skills were regularly used: in export/business/project management, supporting international trade as Spanish teacher/ Spanish Tutor, Personal Assistant, Interpreter, Translator, Proof Reader, Content Writer (Spanish, English, German, Polish), Export Administrator, Export Sales Manager and Sales Support Coordinator.

I have also assisted middle and senior management in the number of major international players. During this time, I have been involved in the general organisation of board meetings, translations of web sites, presentations, documents, policies, conferences and day-to-day activities. I have also liaised on a regular basis with individual clients and companies, and I have participated in crucial decision-making meetings with my superiors. 

Through my knowledge of English, Spanish and German I was regularly asked to translate important business documents and interpret during significant meetings. 

As a partner in the Personnel Consulting company in Warsaw (PSP) I was searching for new customers for recruitment projects and recruiting for CEOs and senior positions within Poland for German companies. 

Working as Export Manager in Decora (Polish leader in production of decoration and insulations for construction industry) and in Sales Department in Hochbach in Germany (the producer and distributor of packaging), I was responsible for gaining new clients in Spain, Portugal, Italy and South America. I also created the price policy and negotiated all commercial contracts. I processed orders, monitored stock levels, prepared export and import documents, customs declarations and certificates of origin. I created quotations, sent samples and was also responsible for developing and maintaining good relationships with customers, representatives and partners. I cooperated with suppliers and shipping companies throughout Europe. I reviewed and negotiated prices and terms of contracts. 

In 2012 we moved with the whole family to Turkey, Istanbul and I started to work as a Teaching Assistant with EAL (English as an Additional Language) focus and Substitute Spanish Teacher in Istanbul International Community School. 

After three years we moved to the UK, Bedford, and I started to work as the EAL Teaching Assistant in Sharnbrook School, followed by EAL Coordinator at Mark Rutherford School in Bedford. 

Recently, I have been working as Sales Support Coordinator at Acentic Ltd and I provided daily support to all Sales Managers and Directors and worked closely with our partners in Germany. 

At the moment I work in Bedford Modern School (Independent sector) as a Learning Support Assistant and I provide the language support (Spanish and German) to Junior and Senior students.

Working and living in many countries since 2006 enabled me to develop my knowledge and gain many useful skills. I worked in various cultures and in various positions always demonstrating excellent communication and organisational skills, integrity, flexibility and good collaboration with the others.

I hope my numerous skills and wide sales experience would be interesting for you. I would be more than happy to get involved and develop further my knowledge on the advertised position.

Should you be interested in my application I will be very happy to provide more details about my experience. 

09.2021-           Bedford Modern School, Bedford, UK

                         Learning Support Assistant. Independent school. 

• To provide learning support in Junior and Senior School.
• Teaching Spanish and German year 5,6 and 11 students.

2020-2021        Mark Rutherford School, Bedford, UK

                         Learning Support Assistant (SEN). State school.

• To provide learning support in English, Science, Spanish and Italian to students from years 7-11. 
• Working with small groups of EAL students with special educational needs.

2018-2020        Acentic Ltd, UK 

                         Sales Support Coordinator (UK, Spain, Poland, Germany). Hospitality sector.

• To manage a portfolio of existing and new accounts bought by sales executives. 
• To work in alignment with, and support the Sales Managers, ensuring activity plans and customer learnings / successes are shared to maximise the sales. 
• To prepare monthly updates and reports as required for sales, management and board meetings. 
• Working in Navision system: processing orders, purchasing and invoicing, monitoring stock levels, raising quotations.
• Working in Teams, CRM system and spreadsheets (service cases). Carrying the complaints procedures.
• To answer inbound calls and deal with queries.
• Translating and preparing export and internal sales documents, proformas, commercial invoices, custom declarations, preparing declarations of product's origin, certificates of quality. 
• To organise UPS sending.
• To liaise with various departments including accounts, service, design studio and warehouse to ensure that complex customer requirements can be met.
• Liaising with partners/contractors and engineers regarding the installations in the UK, Poland, Germany and Spain.

2016-2018        Mark Rutherford School, Bedford, UK

                         EAL Key Worker. State school.

• Teaching English EAL students (English as a Second Language), working with small groups of international pupils. 

• Mentoring and preparing for A-Level Spanish exams and 

enriching student learning. 

• Organising EAL trainings for teachers.
• Translating/interpreting into English from Polish, Spanish and German: telephone calls, parent’s meetings, documents.
• Liaising with teachers and parents (parents’ evenings, individual meetings).

2015-2016        Sharnbrook Upper School, Sharnbrook, UK

                         Teaching Assistant with EAL focus. State school.

• Supporting and enriching student learning, working with small groups or individuals.
• Assisting teachers in ensuring the safety and well-being of the children.
• Translating/interpreting into English from Polish, Spanish and German: telephone calls, parent’s meetings, documents.

2012-2015        Istanbul International Community School, Turkey, Spanish Substitute Teacher/Translator, Teaching Assistant. Independent school.

• Substituting Spanish teachers both in Primary and Secondary schools (PYP and MYP).

2011-2012        PSP International, Warsaw, Poland, Partner/Executive Searcher for Polish market in the Personnel Recruitment Company. 

• Gaining new clients for recruitment projects.
• Recruiting for CEOs and senior positions within Poland for German companies (executive search).
• Review and screen of CVs and applications.
• Translating and interpreting into German from Polish, Spanish and English: telephone calls, during meetings, documents and company policies.

2009-2011         Hochbach GMBH, Stuttgart, Germany, Export Specialst for Spain and Portugal, Export Dept. Packaging sector.

• Creating the price policy and negotiating all commercial aspects of contracts. 
• Participating in fairs and other business events. 
• Monitoring all aspects of relationship with the customers, suppliers, debt recovery, carrying the complaints procedures.
• Preparing export and import documents, custom declarations and orders, preparing declarations of product's origin, certificates of quality.

• Cooperation with suppliers and shipping companies. 
• Developing and maintaining relationships with sales representatives.
• Meeting suppliers and reviewing terms of contracts.
• Translating/interpreting into German from Polish, Spanish and English: telephone calls, during meetings, documents and company policies.

2003-2010        Decora SA, Środa Wlkp. Poland/Germany, Export Dept. Export Manager for Spain, Portugal, Italy and South America. Interior design sector. 

• To manage effectively the export customer sector to deliver and exceed the sales and profitability target. 
• To create sales policy: preparing marketing strategy, sales forecasts for new and existed products, quoting.
• To prepare annual reports and detailed monthly reports for the Management Board and shareholders.
• To motivate and support customer care team to develop positive relationships with clients. Resolving complex customer queries and to complete the follow-up actions.
• Monitoring all aspects of relationship with the customers including the debt recovery. 
• To identify and propose to the management team, marketing and exhibition opportunities relating specifically to the export sector that can deliver measurable incremental sales and/or new business opportunities. 
• To maintain an up to date understanding of competitor activity in the export sector and new products launches. 
• To work closely with marketing and product development to ensure that products are represented in the best possible way in catalogues, websites and other listings. To ensure the correct product specifications, application instructions, and imagery is used, translation of catalogues (Polish, Spanish, English and German). 
• Organising distribution strategy, preparing activities promoting sales and carrying the complaints procedures.
• Participating in fairs, workshops, conferences and other business events.
• Translating/interpreting into Spanish/German from Polish and English: telephone calls, during meetings, documents and company policies.

2001-2003        Netia Telekom S.A, Poznań, Poland, Investment Dept. Project Coordinator. Telecommunications.

• Negotiating new terms contracts, projects’ budget control. 
• Preparing financial reports for the Management Board.

• Preparing tenders for the suppliers.
• Liaise with account department, sales and marketing, monitoring all aspects of relationship with outsourced companies, debt recovery.

2000-2001        Netia Telekom S.A, Poznań, Poland, Marketing Dept. Pre-Sales Support Specialist. Telecommunications.

• Gaining and developing new clients.
• Negotiating commercial contracts, organising sales and PR activities, sales force training. 

1998-2000        Netia Telekom S.A, Poznań, Poland, Senior Assistant/Translator for Regional Director. Telecommunications.

• Translating and interpreting all key documents and meetings (English-Polish).
• Organising conferences, staff meetings, PR activities.

1997-1998         Exide Europe S.A, Poznań, Poland, Interpreter/  Translator/Assistant to Spanish Project Leader. Automotive parts sector.

• Translating and interpreting all key documents and meetings in languages: Polish-Spanish-English, HR related activities. 
• Providing all administrative support to the Project Leader. 

1997-1997         Bestfoods Poland Ltd-present Unilever, Poznań, Poland, Marketing Dept. Office Manager/Translator/Assistant Marketing Director. FMCG sector. 

• Supporting promotional and PR activities, translating and interpreting all key documents and meetings (English-Polish), managing all aspects of office administration.

1996-1996        Bestfoods Poland Ltd-present Unilever, Poznań, Poland, PA to Managing Director. FMCG sector.

• Supporting promotional and PR activities, translating and interpreting all key documents and meetings (English-Polish), managing all aspects of office administration.

EDUCATION AND QUALIFICATIONS

                         Postgraduate Studies: 

• 2001-2002- Adam Mickiewicz University, Poznań, Poland, Dept. of Social Sciences-Institute of Psychology, Diploma in Psychology in Marketing and Management.
• 1998-1999- University of Economics, Poznań, Poland, Dept. of Economics, Diploma in Public Relations.

Graduated from: 

• 1991-1996- BA with Hons and MA in Spanish Studies (Language and Literature), Adam Mickiewicz University, (Filología española), Poznan, Poland

COURSES ATTENDED

• 2020-Internet Marketing, UK
• 2018- SAP and Navision training, UK
• 2016-Pearl Linguistics, training for interpreters and translators (Safeguarding- Children and Vulnerable Adults, Legal and Court Interpreting, Health and Safety, Security, Confidentiality, Equality and Environment, Mental Health Interpreting, Interpreting for the NHS, Community Interpreting)
• 2007-2008- Test DaF Certificate, German as a foreign language, C2 Stuttgart, Germany
• 1996-1998 CAE, Poznań, Poland