Manjeet Singh

I am used to be director of my business now I am looking forword to new opportunity to work with 

Employment History

Director, Pound shop ​​​​​​​Nov 2023 – Jul 2025

• Managing all aspects of the business

• Recruiting staff and carrying out interviews

• Marketing and advertising the store and the products

• Managing the financial side of the business

• Writing staff schedules

• Sourcing the right products and ensuring correct stock is on site

• Dealing with customer queries and complaints

• Implementing sales strategies

• Training, mentoring, and developing team members

Team Leader, Holiday Inn​​​​​​Mar 2022 – Jul 2022

• Supervising and coordinating team activities

• Ensuring smooth running of the hotel

• Providing guidance and support to team members

• Adhering to health and safety requirements

• Problem solving any issues

• Dealing with complaints

• Ensuring staff are aware of their daily tasks and guests are satisfied

• Food safety and hygiene regulations

Oddbox Production (MWW), Team Leader ​​​Feb 2021 – Apr 2022 ​

• Team leader management

• Manage performance and resolving any issues using Problem-solving

• Organising and packing orders while abiding by hygiene regulations

• PPI regulations

• Organising staff timetables

• Dealing with produce and produce waste management

• Planning production

• Dealing with customer queries and complaints

Volunteer For NHS ​​​​​​Oct 2020– Dec 2020

• Worked at West Bromwich Partnership For Health as a Team Leader

• Solving the receptionist’s issues, Organising the ROTA and Paper Work

MACC UK Limited, Administrator ​​​​Oct 2019 – Feb 2020

• Within this role knowledge of Microsoft was essential to input data onto a spreadsheet. Handling inbound and outbound calls for queries.

• Sales work and dealing with challenging customers whilst meeting KPI’s. Handling eBay sales and responding to customer requests.

Eat. Customer Service Assistant ​​​​Aug 2018 – Jan 2019

• Delivering excellent service to achieve customer satisfaction when customers visited the branch. Prepare food orders involving good time management skills and the ability to work under pressure to ensure quality whilst working efficiently.

• Till operation along with mathematical knowledge along and working knowledge of credit machines.

Career Summary

Grove Restaurant, Customer Service Assistant ​​​Jul 2015 – Aug 2019

Komal Designer Studio, Manager ​​​​Dec2017 – Jun 2018

Subway, Sandwich Artist​​​​​Oct 2016 – Nov 2017

German Doner Kebab, Customer Service Assistant ​​Jul 2017 – Oct 2017

Meet Watches, Sales Representative ​​​​Jan 2015 – Jun 2015

Gill Off-Licence, Customer Service Assistant ​​​Jan 2015 – Jun 2015

Nishkam Temple, Community Worker​​​​May 2014 – May 2015

Education/Qualifications

• Subway Food Hygiene Training​​​​​​2018​

• Eat Food Hygiene Training​​​​​​2017 ​

• St Basils Independent Living Certificate​​​​​2016 ​

• In Training ESOL Entry Level 2​​​​​​2015