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Nechells
Marble Ndhlovu

Marble Ndhlovu

Willing to learn

Customer Service / Support

Nechells, Birmingham

Social

About Marble Ndhlovu:

An enthusiastic bilingual student who is currently in her second year of Business Management (BA Hons) at Birmingham City University. Through my degree, I am gaining specialist knowledge on several core functions of management, building my self-confidence in preparation for a progressive and successful career.

Experience

MEDICAL RESOURCING OFFICER, UNIVERSITY HOSPITALS BIRMINGHAM UK

JULY 2022 - CURRENT

  • Undertake appropriate pre-employment checks as required 
  • To co-ordinate and process specific legal documentation required for a successful pre-employment procedure appointments

CUSTOMER SERVICE ADVISOR, SCRIVENS BIRMINGHAM UK

MARCH 2022 – JUNE 2022

  • Provide aftercare support to NHS customers and offer advise 
  • Record and maintain data on all contacts and appointments

PARCEL SORTER DHL, COVENTRY UK

D E C E M B E R 2 0 2 1 - MARCH 2022

  • Load and offload, checking and sorting parcels in this fast-paced environment
  • Handle the full range of items sold

WAITRESS, BREWHOUSE & KITCHEN, BIRMINGHAM UK

S E P T E M B E R 2 0 2 0 — M AY 2 0 2 1

  • Experience in the hospitality industry; collaborating with colleagues in a team.
  • Developed my communication skills, having dealt with an array of customerinquiries

SALES ASSISTANT (TEMP), JD SPORTS, BIRMINGHAM UK

D E C E M B E R 2 0 1 8 — J A N U A R Y 2 0 1 9

  • Acquired money handling skills delivering great customer service on the till
  • Assisting customers on the shop floor in a fast-paced retail environment

 

PARTY HOST, HOLLYWOOD BOWL, BIRMINGHAM UK

J U LY 2 0 1 8 — O C T O B E R 2 0 1 8

  • Advanced interpersonal skills, having built a rapport with many of the customers at the venue.


 

  • Built leadership skills having supervised groups during bowling games.

 

TEAM LEADER, ARC HOSPITALITY, BIRMINGHAM UK

O C T O B E R 2 0 1 7 — J U N E 2 0 1 8

  • Supervised and led a group of colleagues to ensure that high quality customer service was maintained.

Education

BUSINESS MANAGEMENT (BA HONS), BIRMINGHAM CITY UNIVERSITY

  • Introduction to Consultancy
  • Supply Chain Management
  • Contemporary Management Issues

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