beBee background
Professionals
>
London
Marc Adebesin

Marc Adebesin

Service Design

Upper Management / Consulting

London, Greater London

Social

Services offered

A Certified ISO Lead implementer / Service Designer with extensive experience in managing the delivery of projects in heavily outsourced environments. Skilled in service transition & service delivery, ensuring the successful implementation and ongoing support of projects. Proficient in service design, incident and change management, client relationship management, and vendor and supplier management. Strong expertise in using various tools such as ARIS Business Designer, MS Visio & MURAL to deliver high-quality services.

Vendor management
Service transition management
Change management
Service designer
Client relationship management
Incident management
Approximate rate: £ 40 per hour

Experience

  •  Service Transition Management  /   Service Design (Service Architect)
  •  IT Outsource Management  /  Managed Services / Client Relationship & Stakeholder Management
  • Incident, Capacity,  Change Management, Major Incident Management, Multi-level 3rd Party Vendor & Supplier Management, Release, Patch, Vulnerability & Deployment Management,  Reporting and Performance Management of KPI/SLA, BSS / OSS Service Management support.  
  •  Service Reporting Frequency,  Continuity Service Improvement, Business Continuty.

Education

Education: Executive MBA                   -   Business Administration                                          Cardiff Metropolitan University

 

References available on request

Professionals in the same Upper Management / Consulting sector as Marc Adebesin

Professionals from different sectors near London, Greater London

Other users who are called Marc

Jobs near London, Greater London

  • Senior Service Designer

    3 weeks ago

    Barclays London, England

    Join our Business Banking team as a Senior Service Designer, where you will be responsible for designing end-to-end service journeys that help users achieve their goals. · ...

  • IT Service Design

    2 weeks ago

    Guardian Jobs London, England

    We are looking for an IT Service Design & Transition Lead responsible for ensuring that new and changed IT services are designed, documented, and transitioned into live operation in a controlled and efficient manner. · A proven track record of introducing new or changed services ...

  • Senior service designer

    1 month ago

    Ascendion London

    We are seeking a Senior Service Designer to join our team:We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. · ...

See jobs in London, Greater London