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Mark Okot

Mark Okot

IT Support

Technology / Internet

Reading, Reading

Social

About Mark Okot:

I am a highly motivated and diligent individual with extensive experience in leading operations, driving productivity and allocating resources and staff per demanding KPIs. I have acquired expertise in internal/external customer service, alongside the capacity to provide leadership and insight to improve processes and policies. 

 

I possess excellent interpersonal and communication abilities and I am passionate about facilitating effective dialogue between internal and external parties. I am able to successfully manage relationships at all levels, encourage team and individual development and provide a first-class service to all stakeholders. 

 

Thank you for taking the time to consider my application which I am keen to proceed with. I look forward to hearing from you in due course.

 

Yours Sincerely,

 

Mark Okot

Experience

I am a highly motivated and diligent individual with extensive experience in leading operations, driving productivity and allocating resources and staff per demanding KPIs. I have acquired expertise in internal/external customer service, alongside the capacity to provide leadership and insight to improve processes and policies. 

 

I possess excellent interpersonal and communication abilities and I am passionate about facilitating effective dialogue between internal and external parties. I am able to successfully manage relationships at all levels, encourage team and individual development and provide a first-class service to all stakeholders. 

 

Thank you for taking the time to consider my application which I am keen to proceed with. I look forward to hearing from you in due course.

 

Yours Sincerely,

 

Mark Okot

Education

ITIL Foundation Course (2014)

 

Belfast Metropolitan College (2008 - 2013)

Network+ Certification Course 

CompTIA A+ Essentials Certification Course                   

BTEC Higher National Diploma in Data Communications 

BTEC National Certificate in Telecommunications                                                                   

 

Belfast Institute (2006 - 2008)

BTEC First Diploma in Electronic Engineering 

 

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