
Martha Cadwaladr
Retail
About Martha Cadwaladr:
I am a recent fashion graduate looking to begin my career within the admin side of the industry. I was recently due to start as an Assistant Merchandiser at a fashion distributor but the company had sudden budget cuts which unfortunately prevented me from starting. However, this fortified my eagerness to start a career in merchandising, thus I am looking for a company that will help me thrive. I am detail-oriented, creative and diligent, and believe the skills I have accumulated over the last three years of my degree are most suited to an admin role within a fashion house.
Experience
Current Role – Production Assistant at Candle Makery:
• Maintaining efficiency and quality standards throughout the working day to handcraft, pour and package items while following strict guidelines to ensure customer satisfaction
• Using machinery and personalising a range of products using graphic design skills and an eye for detail to ensure uniqueness and creativity, contributing to the brand’s reputation
• Assisting the Customer Experience Team with inbound enquiries and offering exceptional customer communication alongside maintaining a heavy workload
1 year as a Cocktail Bartender at Ramona & The Firehouse:
• Communicating efficiently and effectively in a team-oriented environment to complete tasks and operate to a high degree, optimising sales and hitting incentives targets
• Managing customer complaints with professionalism and sincerity, earning high rates of positive feedback, developing customer service skills and experience
• Practicing strict organisation with the management of stock levels and updating inventory when needed with budget awareness, maintaining constant monitoring and vigilance of stock both on bar and in venue
8 months as a Bartender at Factory251:
• Levelheaded approach to working at a fast pace in a pressurised environment while solving customer, stock and venue related issues pragmatically and efficiently
• Supervising and assisting newer employees on the bar, developing managerial skills such as being able to allocate employees in order to optimise service and perform at prime standard
• Adaptability during unexpected changes such as taking on several other roles around the venue in order to help the business run smoothly
Waitress/Server/Bartender/Bar-Back for The Cocktail Service ltd and Bar Nation:
• Willingness to work overtime to ensure a well organised workforce, therefore contributing to both the overall yield of sales as well as the subjective well-being of colleagues
• Adaptability to ever-changing venues such as festivals, events and operas, ensuring a maintained level of professionalism and efficient customer service throughout to develop professional relationships with both clientele and colleagues
• Usage of both POS software and cash handling while teaching colleagues to use software and check both cash and IDs using UV light, in turn creating a safe and secure environment for both customers and colleagues
Education
10 GCSEs with 8s in English Literature and Language at Marlborough C of E Secondary School
Extended Diploma in Art and Design with Distinction grade at City of Oxford College
Degree in Ba Fashion with 2:1 Dissertation grade, 2:2 overall grade at Manchester Metropolitan University
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