Mary Cong
Services provided: Content Writers , Content / Copywriting , Web Content
About Mary Cong:
I'm an experienced senior content designer with 7 years public sector experience.
I love working in agile teams and collaborating with subject matter experts to help users do things online.
I enjoy designing clear, useful content to meet user needs and business goals, I often understand complex topics at pace and work with colleagues to distil them down into clear flows and plain English.
I rely on evidence and data to make decisions, including analytics data, user feedback and user research.
I have also trained teams on using style guides, writing in plain English and how to maintain content over time.
Experience
I'm an experienced senior content designer with 7 years public sector experience.
I love working in agile teams and collaborating with subject matter experts to help users do things online.
I enjoy designing clear, useful content to meet user needs and business goals, I often understand complex topics at pace and work with colleagues to distil them down into clear flows and plain English.
I rely on evidence and data to make decisions, including analytics data, user feedback and user research.
I have also trained teams on using style guides, writing in plain English and how to maintain content over time.
Education
Bachelor of media communication and commerce
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