Mateus Fernandes

 With several years of experience in customer service environment I have always creation passion to learn and I have climbed the ladder success. I had different roles and various position especially fast-pace work environment.  I believe I would be an excellent addition to your team. I have a keen ability to handle difficult situations, strong IT and administration skills, and plenty of experience when it comes to providing professional service. Recently I have passionately showcased my abilities to perform street duties as a Police officer in Metropolitan Police Service’s mission.

During my tenure as Police Officer, Greggs manager and  as a Subway restaurant manager  I demonstrated excellent communication skills and business strategies. I worked for customers’ satisfaction and for the reputation of the company therefore I was promoted to floating manager position in Greggs company. I always put my customer first and worked to resolve any issues that might arise. Most of all, I love working with people because I am a friendly person who can easily develop rapport with the stakeholders, customers and colleagues.

I have successfully completed manager’s diploma in the operations of a Subway restaurants.

Successfully completed Post Graduate Diploma in Business Studies in London College of Commerce, Alperton, June 2009-June 2011

I have completed Diploma in F & B Management from Fr.Agnel Institute Goa  in September 2007.