Matt Niedzwiedz

Creative, entrepreneurial & meticulously detailed Corporate Hospitality Manager with a successful track record in managing high profile food-led operations, in the background of: contract catering, 5* hotels, high-end Michelin Star restaurant & casino. Over 10 years of experience in leading dedicated catering teams, optimising sales and profitability of the business with signature drinks menus and fresh seasonal food. Commercially and financially astute with great attention to detail and strong ability to delegate tasks & responsibilities. Hands-on leader if required, meticulously detailed with event reporting, expert in running private fine dining functions, managing meeting rooms as well as other types of corporate events.

03/2022 - 01/2023 
Hospitality & Bars Manager @ Sea Containers /Green & Fortune/
Accomplishments & Key Duties
• designed two signature cocktail menus for summer and winter 2022
• improved monthly GP from beverage revenue from 79.6% to 86.7% in less than 3 months
• identified gaps & errors in the internal catering reports resulting in 6% increase in revenue
• streamlined and simplified set ups for large commercial events reducing its time required
by almost 20%

02/2020 - 12/2020
Restaurant & Bars Manager @ Apex London Wall Hotel (C19 redundancy)
Accomplishments & Key Duties
• designed extensive Beverage Menu & Signature Cocktail List for the London Wall branch for
summer 2020 (launch of the project stopped by Covid-19 & national lockdown)
• reviewed and significantly improved Guest Service Training Program & Personal Development Plan
for all Lounge staff to provide excellent service with high consistency (projects stopped by Covid-19)
• created and distributed new ‘’Event Packages’’ for nearby corporate offices aiming to bring new
business and increase event bookings (campaign paused in April 2020)

01/2019 - 02/2020
Hospitality & Events Manager @ Karma Sanctum 5* Hotel 
Accomplishments & Key Duties
• implemented new simplified menus & event offers resulting in 12% increase in business revenue vs results from 2018
• created & launched Staff Training & Development Plan resulting in significant improvement of customer service and the number of skilled staff
• introduced the new customer service program using iPads, increasing the speed and delivery of service by almost 20%

06/2015 - 12/2018
Food & Beverage Manager @ Empire Casino /Caesars Entertainment Group UK/
Accomplishments & Key Duties
• completely re-designed booking system for Carlsberg Sports Bar, improving customer experience and resulting in significant increase in booking enquiries
• created & developed successful strategies for bar operations across 5 outlets, resulting in rapid revenue growth of all bars and operational excellence
• created 4 signature cocktail menus that have been adopted in all 7 casinos of the group in the UK
• reduced stock discrepancies from 5.3% to only 0.8% in monthly sales of 200k

02/2009 - 03/2015
Corporate Hospitality & Events Manager @ Mustard Catering 
Accomplishments & Key Duties
• led an effective team of 5 event coordinators to generate events and functions at the stadium’s facilities
• managed teams of up to 200 staff during ‘’match days’’ to efficiently deliver premium F&B service to the clientele in corporate boxes and suites
• improved catering ordering system, reducing the time for this process by 2-3 hrs every week
• managed all catering facilities & vending machines within the sport complex

05/2010 - 12/2011
Advanced Diploma in Marketing @ TAFE International Western [Perth, AU]

02/2007 - 12/2008
Advanced Diploma in Event Management @ William Angliss Institute [Melbourne, AU]

01/2005 - 12/2005
Diploma in Event Management with PR @ Kings College London

09/1996 - 06/1999
Bachelor in Business Management @ National Louis University