Md Lutful Alam Maruf

● Possess excellent interpersonal, written, verbal communication skills.● A quick decision-maker and Learner with the ability of solving problems.● Energetic self-starter with excellent organizational skills with the ability to achieve sustainable goals with objectives and milestones in an accurate and consistent manner.● Strong analytical and vision imaginary skill with innovative ideas.● Proven Cyber Security expertise poses prevention rather than recovery from cyber-attack.● Assemble and manage teams of information systems personnel to design, develop, implement, operate and administrate computer and telecommunications software, hardware, networks and information systems.

1. Computer Network Manager: 2011-Present Bangladesh Institute of Bank Management (BIBM)
● Lead the IT Team consisting of 10 skilled people, Look after the total IT system & facility.
● Design, administrate, monitor & troubleshoot of the institute’s Network infrastructure
● Administrate and configure the institute's servers and routers, switches, cc cameras, NVRs, firewall etc.
● Develop and implement policies and procedures for data processing and computer systems development, Data center and Database recovery center maintenance & troubleshoot.
● Supervise, develop and design all online/e-learning courses, administrate the Training Management System
● Supervise IT related projects, track the issues and guide the vendor to solve the bugs.
● Building capacity of staff on IT use & ensuring viruses free secure computing.

2. Executive, Customer Care: 2010 to 2011
Bangladesh Export Import Company Ltd

• Troubleshoot PC hardware, laptops, scanners, printers, and office LAN. To Provide IT helpdesk support to office employees.
• Install drivers, software patches, updates, and anti-virus to workstations.
• To source PC hardware, laptops, scanners, printers, and LAN accessories from local suppliers.
• To coordinate and follow ups with suppliers for product delivery and installation of Local Area Network (LAN), Access Control, CCTV surveillance, IP PBX, Attendance & Cafeteria Management Systems in the BEXIMCO media complex project (Independent Television Ltd).

1. Professional Master of Science in Computer Science -2015
   JahangirNagar University
2. Bachelor of Computer Science and Engineering -2011
   Bangladesh University
3. Certification:

ITIL- 2019
CCNA- 2019
COBIT5 -2016
Network Security- 2015