Megan Weller

Having completed my degree in law and criminal justice with a first class, I have been working as a file handler in a personal injury law firm. I love the aspect of helping people which comes with my role, however I feel that with my skill set and knowledge of the criminal justice system, I could be doing more.

      Fee Earner/Legal Assistant, 09/2023 to present

      Slater and Gordon Solicitors 

• Following the completion of my degree, I was promoted to a legal assistant position in the firm. This role is working on the trade union personal injury team and involves liaising with courts, medical agencies, solicitors and clients. I do a wide variety of tasks as needed by my team and am frequently asked to undertake training to learn to take on additional work.

• After approximately a month in this position I was asked to take on my caseload, I believe this additional responsibility after a short time demonstrates my competency and drive to succeed.                                         • Both of these roles are heavily centred around an ability to manage my own time and workload, I have become adept at organising and prioritising and am always on top of my workload.  

      Customer Acceptance Adviser, 06/2021 to 09/2023

Slater and Gordon Solicitors 

• I began my time at this fim as part of the Personal Injury customer onboarding team.
• This role involves assessing client's claims, making a decision on providing legal representation and taking clients through the retainer process.
• The key areas I have become experienced in are RTA's, public and employers' liability and clinical negligence.

Credit Support Advisor, 10/2020 to 01/2021

The Very Group 

• I completed training in the contact centre before moving to work from home.
• As my position was specifically dealing with clients in financial difficulty, I was able to develop my empathy and de-escalation skills.

Underwriter, 04/2019 to 02/2020

RSA Insurance 

• At RSA I thrived as an underwriter and customer service agent, my highly organised approach to the role alongside my ability to build rapport with customers meant I quickly became an important part of the team.

Waitress, 01/2009 to 01/2019

Cafeteria D'Antonio 

• I waitressed in a small coffee shop in the Met quarter for several months, I completed coffee training again and refreshed my previous waitressing skills.

Customer Service Advisor, 11/2017 to 06/2018

Saga Insurance Ltd 

• During my time at Saga, I gained valuable communication skills as well as valuable experience in a statistics-targeted company.
• I progressed well in this role, moving up after just three months on the phones.
• I feel that through interacting with the public on the phone I became adept at identifying the different personality styles of each customer enabling me to assess their particular characteristics and tailor sales techniques to their needs.
• This invaluable skill gives me particular strength in handling objections and liaising with customers on a personal basis.      Fee Earner/Legal Assistant, 09/2023 to present

      Slater and Gordon Solicitors 

• Following the completion of my degree, I was promoted to a legal assistant position in the firm. This role is working on the trade union personal injury team and involves liaising with courts, medical agencies, solicitors and clients. I do a wide variety of tasks as needed by my team and am frequently asked to undertake training to learn to take on additional work.

• After approximately a month in this position I was asked to take on my caseload, I believe this additional responsibility after a short time demonstrates my competency and drive to succeed.                                         • Both of these roles are heavily centred around an ability to manage my own time and workload, I have become adept at organising and prioritising and am always on top of my workload.  

      Customer Acceptance Adviser, 06/2021 to 09/2023

Slater and Gordon Solicitors 

• I began my time at this fim as part of the Personal Injury customer onboarding team.
• This role involves assessing client's claims, making a decision on providing legal representation and taking clients through the retainer process.
• The key areas I have become experienced in are RTA's, public and employers' liability and clinical negligence.

Credit Support Advisor, 10/2020 to 01/2021

The Very Group 

• I completed training in the contact centre before moving to work from home.
• As my position was specifically dealing with clients in financial difficulty, I was able to develop my empathy and de-escalation skills.

Underwriter, 04/2019 to 02/2020

RSA Insurance 

• At RSA I thrived as an underwriter and customer service agent, my highly organised approach to the role alongside my ability to build rapport with customers meant I quickly became an important part of the team.

Waitress, 01/2009 to 01/2019

Cafeteria D'Antonio 

• I waitressed in a small coffee shop in the Met quarter for several months, I completed coffee training again and refreshed my previous waitressing skills.

Customer Service Advisor, 11/2017 to 06/2018

Saga Insurance Ltd 

• During my time at Saga, I gained valuable communication skills as well as valuable experience in a statistics-targeted company.
• I progressed well in this role, moving up after just three months on the phones.
• I feel that through interacting with the public on the phone I became adept at identifying the different personality styles of each customer enabling me to assess their particular characteristics and tailor sales techniques to their needs.
• This invaluable skill gives me particular strength in handling objections and liaising with customers on a personal basis.

Degree : LLB Law and Criminal Justice

Liverpool John Moores University:  First Class

 A-Levels : Chemistry, History, Textiles and Biology 

Lewes Sussex Coast College 

GCSES: 

Claverham Community College:  4 A*, 6 A, 1 B, 1 C. Including Maths (A* ), English Literature and English Language (A, A).