Mihai Pirvu

IT Support                                                                                                      2020 – 2022 

CMS Distribution - Castleford, UK

• Implemented a system, reducing technical issue resolution time by 10%.
• Enhanced IT systems, achieving a 15% boost in overall efficiency.
• Developed business requirements and specifications, contributing to the success of 3+ projects.
• Successfully managed the resolution of 12+ critical technical issues within tight deadlines.

IT Support                                                                                                      2010 – 2020 

Freelance - Giurgiu, Romania

• Deployed new software and security updates to over 300+ Windows computers.
• Travelled to various sites to troubleshoot, repair, and provide diagnostic support to 100+ customers.
• Restored performance by completing hardware, software, and equipment repairs with 95% success.
• Implemented a proactive maintenance strategy, reducing system downtime by 12%.

Video Editor                                                                                                  2014 – 2020 

Muntenia TV - Giurgiu, Romania

• Boosted viewer engagement by 20% through strategic shot selection and compelling narratives.
• Enhanced viewer satisfaction by 15% through seamless production integration.
• Delivered 20+ top-tier final products daily, using advanced editing tools and skills.
• Implemented efficient workflow processes, resulting in a 10% increase in daily video production.

Front-End Web Development Bootcamp - Certificate, edX                        2023 – 2024

• Achieved the Front-End Web Development Certificate with 11 coding challenges and 2 final group projects.
• Mastered essential web development skills, including HTML, CSS, JavaScript, and React JS.
• Developed responsive and visually appealing UI (user interfaces) using modern web development tools. 

Meta Front-End Developer - Specialization, Coursera                                 2023 – 2024

• Developed advanced skills in React, mastering its usage in conjunction with JavaScript libraries and frameworks for building dynamic and interactive web applications with a focus on user experience.
• Gained expertise in UI/UX design, HTML, CSS, and JavaScript, applied to build dynamic user interfaces and compelling web experiences.
• Maintained consistently high grades, exceeding 90% in each module, demonstrating commitment to excellence.

Professional Certificate in Computer Science for Python Programming - Harvard X, CS50x, edX                                                                                                     2022 – 2023 

• Completed Harvard X CS50x with 20 problem sets, 9 labs, and 2 final projects.
• Gained proficiency in algorithms, data structures, and software development.
• Applied problem-solving skills through coding assignments in C, Python, HTML, CSS, JavaScript, and SQL.

Google IT Support Professional - Certificate, Coursera                               2022 – 2023 

• Acquired expertise in IT support, troubleshooting, and system administration.
• Developed practical skills in networking, security, and cloud computing through hands-on labs.
• Successfully completed real-world scenarios to diagnose and resolve technical issues, gaining a comprehensive understanding of IT support practices.