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![Mobeen Hussain](https://contents.bebee.com/users/id/IssZi665622f2ccce4/_avatar-v7rOX-400.png)
About Mobeen Hussain:
I am a computer science degree holder with extensive knowledge and a passion for working with IT infrastructure and providing IT support. I have 4+ years of industry experience working with IT hardware and performing helpdesk duties which includes providing technical support, troubleshooting and problem solving IT related issues, as well as installing, configuring, and maintaining computer & network hardware, printers, peripherals, and software applications. I am currently seeking full time employment for a role related to IT support/helpdesk.
Experience
E.A.S.A (Education Advice Service for Adults), Bradford March 2020-Present
IT Technician
Key responsibilities:
• Installing, configuring, and maintaining IT hardware including computers, laptops, printers’, peripherals, and routers
• Monitoring and maintaining the business network
• Identifying vulnerabilities in computer systems, and implementing software security patches
• Taking calls related to IT issues and troubleshooting
• Database administration
• Helping the organisation to achieve yearly cyber essential and cyber essentials plus certification for government contracts which involved putting in to practice the correct cyber security policies.
• Liaising with other team members from different departments for IT related tasks
E.A.S.A (Education Advice Service for Adults), Bradford June 2019- August 2019
Summer Internship
Key responsibilities:
• Organising and maintaining IT infrastructure
• Troubleshooting and database administration
• Working with the wider team and different departments
Self-employed August 2011- March 2020
Parcel delivery Driver
Key responsibilities:
• Planning routes
• Delivering parcels to customers,
• Maintaining my vehicle
• Ensuring customers received a successful and on time delivery.
Education
The University of Bradford September 2018- July 2022
BSc Computer Science 2:2
Bradford College September 2017- July 2018
Access to HE Business
45 Credits Distinction
Titus Salt School September 2006- July 2011
7 GCSEs A*- C including English and Maths
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