Mahamed Ali

2022-10 - Current

Support worker

Care Assist LTD, London 

• Assisted clients with social housing and benefits claims

• Managed and supervised 12 clients within a residential home

• Managed the facilities and maintained all residential records

• Responded to all inbound calls and emails appropriately

• Managed client finances and provided budgeting and advisory services

• Maintained daily contact log, reported daily summaries, updated incident reports, conducted monthly risk assessments for all residents, updated medical and financial audits

• Arranged client activities and built positive relationships with them to encourage their development

• Achievement: Created a fully automated Rota that was adopted company-wide in six different locations and improved manager performance by 10%.

Events Assistant 

Indeed Flex, London 

• Collaborated with a team of 5-10 members to achieve target results for 300+ customers.
• Oversaw the planning and execution of events, ensuring timely coordination with hospitality, logistics, and managerial departments.
• Provided administrative support to the team manager, maintaining customer satisfaction and confidentiality throughout events.
• Worked as a team leader in various venues such as Home House, Marriott, Hilton, Hoxton, ETC Venues.

Project coordinator

Honesty Air Cargo FZE, Dubai, United Arab Emirates 

• Executed a variety of administrative tasks such as data entry, emailing, billing, and bookkeeping.
• Maintained project products such as the project plan, budget, schedule, or scope statement.
• Monitored project progress within agreed tolerances and escalated relevant issues through formal reports.
• Assisted with invoicing, contract negotiation, and financial spreadsheet maintenance on Excel.
• Scheduled stakeholder meetings and facilitated communication between the project manager and stakeholders throughout the project life cycle.
• Created project status reports for the project manager to monitor project progress.

Bachelor of Arts: Business Management (Marketing) 

Middlesex University - London, United Kingdom

• Awarded an upper-second class (2:1) degree in BA Honors Business Management majoring in Marketing 
• Example courses studied: Financial Concepts of Business, Management Concepts, Quantitative Methods for Business, People Management, Management Information Systems, Operations Management, Digital Marketing Strategy, Organisational Behaviour, Strategic Management, Public Relations and Corporate Reputation, Professional Communication, Marketing Strategy and Implementation

Secondary Education 

International School of Creative Science - Sharjah, United Arab Emirates

• Awarded Pearson's Outstanding Achievement Certificate.
• Obtained Edexcel International GCSE grades of: Biology - A, English language - A, English literature - A, Chemistry - A, Mathematics - A, Physics - A, ICT - B, Business – B