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MONIKA PETRAVICIUTE

MONIKA PETRAVICIUTE

University student

Customer Service / Support

Taunton, Taunton Deane District, Somerset

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About MONIKA PETRAVICIUTE:

Knowledgeable, bilingual student, attentive and pro-active in high pressure situations. Always pushing knowledge further, alongside a background in primary consumers in need of clinical healthcare. Utilizing organization, time management and communication skills for customer-centred success.

Experience

08/2020  to 08/2021

Health Care Assistant 

Somerset Care, Calway House － Taunton, Somerset 

  • Compassion and mindfulness to patients and their families dealing with fatality during the covid-period.
  • Respecting patient wishes and their wants postmortem.
  • Understanding hygiene protocols and new disease prevention due to Covid-19 and influencing patients into hand washing routines and other advice in accordance with government guidelines.
  • Engaging service users into activities to upkeep their mental health and sustain a positive environment.
  • Helping nurses to encourage patients with disabilities and conditions such as dementia to have covid test swabs taken and help them understand isolation.
  • High standards of PPE.
  • Kept public areas clean and hygienic by performing routine sanitization tasks.
  • Monitored patient health, behavioral and physical changes, promptly reporting concerns to unit supervisors.

 

11/2019 to 01/2020

Customer Assistant 

Morrisons － Taunton, Somerset 

  • Assisting customers with their needs when shopping, date checking and restocking shelves, serving customers hot food, as well as chilled.
  • Hitting deadlines when producing sandwiches from strict recipes and understanding allergen awareness.
  • Making pizzas to customer request and preventing contamination when gluten-free or lactose-free orders were made.
  • Understanding food safety and the danger of pathogens. Using a meat slicer, HHT, PLU codes and label printer.
  • Managing time to organize counters and hit deadlines for reductions of food, fixture scanning and use-by dates on food especially in pressured and busy hours.
  • Cleaning and maintenance of a salad bar, surfaces, coffee machine and utensils using a strict cleaning method.
  • Logging and recording of washing of fruit and veg, cleaning and use-by dates to maintain order.
  • Wearing personal protective equipment to avoid contact with harsh cleaning chemicals as well as avoid contamination.

 

04/2019 

to 08/2019

Healthcare Assistant 

Northway House Residential Home － Taunton, Somerset 

  • Offering personal care for elderly individuals with dementia as well as mobility, speaking or hearing restrictions.
  • Providing person-centered care in a respectful and dignified manner.
  • Monitoring, observing, and recording residents' health conditions in care plans when completing daily records, food, fluid and hydration sheets and body maps.
  • Understanding good communication with the residents, family members and working staff.
  • Reassuring comfort, privacy, and safety for all the patients and understanding the importance of General Data Protection Regulation.
  • Maintaining infection prevention and control while understanding high standards of personal and food hygiene.
  • Being aware of individual needs with different diets such as diabetes or soft diets while assisting with food and drinks.
  • Confidence in understanding individuals ‘mobility and assisting in moving them using hoists, stand aids, wheelchairs, Rota stands, Bath hoists, Slide sheets, Bedrails, Handling belt, as well as moving objects safely.
  • Working well individually or as a team when given time-constrained tasks
  • Being aware of legislation put in place, including COSHH, The Health and safety at work Act as well as the code of conduct for healthcare support workers in England.

Education

2025

Bachelor of Science Honours: Biomedical science 

Bournemouth University－ Poole, ENG 

  • Current course, first year

 

2020

A-Levels 

Richard Huish College, Taunton － Taunton, SOM 

  • B in biology
  • B in Geology
  • C in Chemistry
  • A in quantitative reasoning (AS level)

 

2017

GCSEs 

Heathfield Community School－ Taunton, SOM 

  • Physics- A, Biology-A, Chemistry-A*, Maths-8, English-7, English speaking- Distinction, RPE- A, French-B, Textiles-A*

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