Musammat Halima Begum

I'm  a very hard working person. I'm always be delighted as my work

Team Member at 

Peppers City Takeout, Lozells, Birmingham, West Midlands 
 Online Order Picker 
 Customer Service 

Store supervisor April 2023- May 2023 
Rajmahal Sweet and Grill, Lozells, Birmingham, West Midlands 
 Customer Service 
 Overseeing employees 
 Leading my team with passion
 Daily checking and making list of product availability 
 Delivering excellent customer service to the customers in the store
 Pursuing good communication with customers and employees
 Order picker

Shift Supervisor August 2022 – April 2023 
Logistics Limited Under Gazi Sincere Service, Sylhet, Bangladesh
 Promoted from original sales advisor position to shift supervisor where I was responsible for 
overseeing daily company operations and employee performance during shifts. 
 Involved handling a variety of different tasks, from assisting customers to conducting employee 
reviews to restocking merchandise or supplies. 
 Assigned tasks to employees ensuring that all sales and operations run smoothly, in addition to 
responding to customer inquiries and complaints, balancing drawers and accounts and the end of 
each shift, and reporting to management with any ongoing issues or problems. 
 Provide emotional and physiological support 
 Support with feeding and drinking 
 Collecting samples for medical diagnosis (Urine, Stool, and Sputum). 
June/2019 - July/2022

International Master Of Business Administration
Birmingham City University, Class Of 2022 

Bachelor of Business Administration (BBA), Accounting, Madan, Mohan College, Sylhet, Bangladesh, 
Class of 2018 
Higher Secondary Certificate, Sylhet Ideal College, Business Studies, Result: 4.90
Sylhet, Bangladesh, Class of 2013 
Secondary School Certificate(Humanities)
JafrabadDipakkhik High School, Class of 2011