Nadia Atiemo

With over two years of experience in HR and administrative roles, I excel in managing processes, improving efficiencies, and providing top-notch customer service. At Ghana Education Service, I implemented a data check system that significantly reduced rework and streamlined application processing. My experience at Jilas Rentals & Micat Media sharpened my front-office skills, handling calls, appointments, and customer inquiries with precision. A natural communicator, I bring a proactive, detail-oriented approach to every task. Proficient in Outlook, Excel, and Word, I am dedicated to creating smooth, organized, and welcoming environments. Eager to contribute to high-growth teams and driven by a passion for delivering exceptional service, I am ready to make a significant impact.

I have over two years of experience in HR and administrative roles, where I have honed my skills in process management, efficiency improvement, and customer service. Currently, as an HR Assistant at Ghana Education Service, I implemented a data check system that reduced rework to 0.002% and ensured that nearly all applications were processed within our 3-month service level agreement. I also compiled comprehensive onboarding documents, which cut onboarding time by approximately 80%.

Previously, I worked as an Administrative Assistant at Jilas Rentals & Micat Media. In this role, I managed front-office duties, including answering calls, scheduling appointments, and addressing customer inquiries. My attention to detail and ability to prioritize tasks ensured that client information was accurately recorded and handled efficiently, contributing to smooth office operations.

Earlier in my career, I served as a Pupil Teacher at St Francis of Assisi. This role helped me develop strong organizational and communication skills as I taught students and managed classroom activities. I focused on improving students' reading proficiency and optimizing exam preparation processes, which significantly enhanced both teaching efficiency and student performance.

I hold a Bachelor's degree in Human Resource Management and a diploma in the same field, which have provided me with a comprehensive understanding of HR practices, organizational management, and effective communication strategies. My education has equipped me with essential IT skills, including proficiency in Microsoft Outlook, Excel, and Word, which I utilize regularly in my professional roles. This solid educational foundation, combined with my practical experience, enables me to excel in HR, administrative and customer facing positions, effectively managing tasks and contributing to the success of my team.