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Nasser Al Harbi

Nasser Al Harbi

Mechanical Engineer

Manufacturing / Mechanical

Bloxwich, Walsall

Social

About Nasser Al Harbi:

Im a former professional boxer and qualified mechanical engineer with heritage to the middle east

Experience

Fitness Coach / BBA (Birmingham Boxing Academy) • Achieve daily and weekly goals. • Engaging face to face with existing and potential consumers providing excellent customer service and satisfaction while also being as informative as possible. • Participate in weekly meetings to analyze personal and team performance. These allows growth as an individual and team. • Assist my team lead in conducting monthly 121’s with my team. JUNE 2010 – SEPTEMBER 2012 Customer Service Advisor / CMS (Central Mortgage Solutions) B36 9DH • Understand customer queries and provide a tailored solution to their situation. • Operating Eptica and Amdocs systems • Analyse customer claims by reviewing evidence sent by the consumer and escalating it to the investigations team if need be. • Telecommunication taking calls and messages a securing customer data for private uses only

Education

(Beng) Mechanical Engineering/ BCU (Birmingham City University) I am currently in the process of finishing my degree. However, I am on target to receive a 2:1

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