Nazareena Poet

I have been described as having excellent people and communication skills. I’m also a confident person who can adapt to new situations and developed and learn new skills quickly.
 

Working with further education students who are studying a food-based course ant UCB. This role is a government-based scheme to give students extra support throughout there college experience. Over the course of four years as store manager within Caffe Nero I achieved double figure for my store. I accomplished the top spot for financial contribution within my region, achieving second place company wide. In addition, I coached and development a team, 20+ Baristas, 10+ shift leaders and assisted five assistant managers.
My role included managing staff and ensuring the safety and stability of the store, as well as ensuring the highest level of customer service and providing exceptional sales services for improved customer satisfaction. I also worked in a customer facing role, giving excellent customer service while leading a team and supporting management to achieve financial targets.

BSc Food and Nutrition | University College Birmingham, SEPTEMBER 2021 – WAITING ON RESULTS

FdSc Food and Nutrition | University College Birmingham 
SEPTEMBER 2019 – JUNE 2021