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Inverurie
Neale Sorrie

Neale Sorrie

Service Delivery Manager

Technology / Internet

Inverurie, Aberdeenshire

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About Neale Sorrie:

Enjoyed over 15 years’ progression within a leader in data insights, digital transformation and technology services. Showcase expertise spanning all aspects of service delivery, project management and team leadership. Played key role scoping and delivering improvements in operational efficiency, client satisfaction and team development through strategic planning and execution.

Experience

Outcome-driven IT Service Delivery leader with 20+ years’ experience across EUC, service management, and complex IT transitions. Proven record delivering large-scale deployments, improving SLAs, and leading high-performing teams in regulated environments. PRINCE2 Practitioner and ITIL v4 certified, recognised for stakeholder engagement, operational excellence, and continuous service improvement.

Education

ROBERT GORDON UNIVERSITY, Aberdeen 
BSc Computing for Internet and Multimedia 2003-2005

ITIL® V4 Foundation  2024
PRINCE2® 6th Edition Practitioner in Project Management 2021
ITIL® V3 Foundation Level 2018

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