About Nevena Armit:
I possess a professional demeanour and have the proven ability to resolve customer complaints and staffing issues in a positive manner. I employ a flexible leadership style to accept, manage and execute changes in real-time with competing priorities.
I thrive in a fast-paced high-pressure environment, while completing multiple tasks simultaneously. I take a ‘customer-first’ approach to always ensure the highest levels of guest satisfaction are achieved.
I aim to foster talent within departmental teams to ensure that all employees are effective in their current roles and importantly, have the opportunity to develop to the next level. I have a proven track record of nurturing staff to progress to supervisor and trainee assistant manager levels.
Experience
Skills & Attributes
1. Multicultural people management and training
2. Hotel operational planning and detail-oriented execution of daily duties
3. Skilled at developing cost-saving initiatives and working to tight budget constraints
4. Hands-on approach to operational performance, leading by example
5. Strong work ethic, empathetic, strict but fair with underperforming staff
Education
Bachelor of the Arts - Computer Graphic Design
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