Nhat Linh Pham

Being enthusiastic, honest, self-motivated, reliable, responsible, and hard-working person. Working well in a team environment as well as using own initiative. Vietnamese as a native language, also fluent in English. Having good interpersonal skills and building up a good working relationship with all colleagues, very willing to develop new skills and undertake challenges. Ready to gain hands-on experience to the field.

Sales Advisor at H&M fashion

Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities

Actively process, stock, and replenish garments on the sales floor and stock room
Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in the appropriate bag following the register best practices routine
Eager to educate and promote our H&M Loyalty program to our customers
Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
Work in accordance with H&M standards and local legislation with health & safety and security routines to guarantee you, your colleagues, and customer safety at all times
Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store

MA at Bournemouth University - Marketing Communications