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Kingston upon Thames
Nick Lawson

Nick Lawson

Customer Services

Customer Service / Support

Kingston upon Thames, Royal Kingston upon Thames, Greater London

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About Nick Lawson:

I have considerable customer service and administration experience gained in several call centre roles and a variety of different environments.

An enthusiastic, well organised and reliable team player with good attention to detail, I am passionate about delivering the best possible customer service at all times.

Experience

I have considerable customer service and administration experience gained in several call centre roles and a variety of different environments.

 

Education

Education/Qualifications/Training

 

A series of in-house training modules at Serco Global Services:

HR processes, Recruitment, Quality assurance, Leadership, Communication, Salesforce

NVQ Level 2, Team Leading

NVQ Level 3, Team Management 

Microsoft Office

Zendesk

One A Level in English Literature

Five O Levels including Maths & English

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