Nickie Flanders

I am an experienced events and hospitality professional with a background across venues, agencies, and client-facing roles. I consistently exceed revenue targets by building strong relationships and finding the right opportunities. I am passionate about delivering great service, keeping clients happy, and turning one-off projects into long-term partnerships.

Skills: Event & Project Management, Commercial & Business Development, Client & Stakeholder Management, Logistics & Operations, Core Competencies (communication, problem-solving, multitasking), Tools & Technology (Microsoft Office, HubSpot, Current, IDLoom, Opera, ResDiary, Maitre'D).

Hobbies: Food & drink, Theatre, Music, Travel, Health & Fitness, Literature, Fluent in Friends quotes.

• Account Manager & Event Sales - The Events Company (07/2023 - 02/2026)
  • Revenue & Business Development: Achieved quarterly and annual revenue targets through strategic prospecting and relationship building.
  • Client Management & Retention: Achieved high client retention rates through proactive account management and exceptional service.
  • Competitive Wins: Won competitive pitch against 3 rival agencies to secure high-value corporate event contract.
  • Sales Excellence: Managed end-to-end sales process including lead generation, proposal development, and contract negotiation.
• Event Manager - Adam's & The Oyster Club (11/2017 - 07/2023)
  • Dual site end to end event management.
  • Executing client briefs, including budget and menu management.
  • Revenue tracking for growth patterns.
• Senior Event Coordinator - De Vere Colmore Gate (07/2015 - 11/2017)
  • Maximising diary management and event revenue including up-selling of additional products and services.
• Event Manager - Nuvo, Cielo & Edmunds (10/2012 - 06/2015)
  • Assisted in promoting local corporate awareness of venues capabilities.
  • Supported diary management and streamlined event processes.
• Event Manager - Bank Restaurant & Bar (02/2006 - 10/2012)
  • Managed events from enquiry to execution, from 10 to 150 guests.
  • Significantly increased event revenue and corporate client base.
• Early Career Experience - Independent agency and CI Events (Post University)
  • Assisted in coordinating hotel and conference logistics.
  • Supported event management by understanding client needs and venue specifications.
  • Managed events for clients such as Asda, George Clothing and Walmart.

• Higher National Diploma in Business Tourism Management - University College Birmingham