Nilesh Mhankale

A result-oriented professional offering around 9 years of leadership experience and over 13 years of successful career with diverse roles distinguished by commended performance.

Currently working as a Credit Controller in the Finance Team with Ultra Sports Physiotherapy Clinic, London

Wealth of expertise entails: Order to Cash, Account Receivable (AR),  B2C Collections, Cash Application, Customer Master Data, Interface issue management, Intercompany Accounts, Continuous Improvement, Project Coordination & Administration and Team Management

Supervised Order to Cash and Accounts Receivable operations with focus on ensuring efficient processing (payment allocation, reconciliation and month-end reporting) of various accountsGained success in leading various Projects using Agile & Scrum methodologies; that amplified the operational capabilities in line with trends and developments 

Experience in transitioning and stabilizing various processes and services. Designing process maps, work flows, user stories, performance metrics, gap analysis, individual deliverables and stakeholder reports from basic data sources

Possess skills in setting out standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLA

Proven record of excellent performance in delivering breakthrough results, leading continual improvement initiatives and realization of changes required

Conducting Trainings, Workshops, Facilitations and individual sessions for members to understand new and challenging processes, helping in accelerating strengths and building powerful teams that can conquer any obstacles 

Pursuing MBA from York St John University, London - 2024

Master of Commerce from Pune University - 2009

Bachelor of Commerce from Ness Wadia College of Commerce, Pune - 2007