Nkaaze wright

I am a lover of luxury beauty and skincare products. I have over 10 years experience working in the retail industry; so I am well equipped to give excellent service.

Elizabeth-Arden    FEB 2017- 2019

Role:  Head Makeup and Skincare Expert

• Meeting all targets and KPI’S that are set by the brand 
• Teaching Makeup lessons
• Doing facials and oxygen Blast treatments 
• Stepping out to introduce customers the brands products and services 
• Organising events to bring in profit/ productivity for the brand 
• Doing paperwork, filling in sales pads and doing customer deliveries 
• Ensuring VM guidelines are met
• Assisting clients to find the right product that is best suited for them
• Offering a personalised shopping experience 
• Maintaining a long-term and trustworthy relationship with clients
• Recruiting new customers to the brand to help with the company’s growth 

M.A.C Pro Store   March 2016- Feb 2017

Role:  Supervisor

• Strong makeup skills and confident when applying makeup on clients 
• Reaching set targets and recruiting new customers to the brand 
• Monitor a team and give necessary feedback 
• Able to lead a team to meet store targets and KPI’S
• Keeping on top of paperwork, and seeing how I can make all my targets

Artisan Beauty Agency March 2019-2022

Role: Beauty Consultant & Fragrance Specialist (stores worked in- Harvey Nichols, Selfridges, John Lewis Bobbi Brown & Peter Jones)

• Helping customers to find their perfect products that they require
• Providing Great tips and advice 
• Supporting customers to enhance their makeup or skincare routine 
• Helping the clients to find their personal fragrance that is their perfect match
• Providing a luxury and welcoming service for all clients