Noelia Parodi

To whom I may concern,
My name is Noelia, I am 27 years old. I was born in Argentina and have been living between Spain and England for the last 5 years. I love travelling, and I have first-hand experience in tourist destinations such as Scandinavia, Europe and South America.
I am a reliable and efficient person with excellent time management and problem-solving skills. I am looking to learn new skills and working under pressure is not a problem for me. I am particularly interested in developing my professional career in a diverse and multicultural environment. I have experience catering to tourists' needs, and I believe that I can transfer my skills to any position related to travel, hospitality (such as reception and operations), and customer service industries. In particular, I am looking for a position in administration, reception, assistant manager or reservation agent. I think it would be a great addition to your company as I have experience with reservations and customer follow-up services in both English and Spanish. I have worked in different branches of the service industry, such as beach restaurants, real estate agencies, tour operators and one of the best hotels in London, where I have gained experience dealing with all types of clients.

COMMERCIAL AND TECHNICIAN AGENT – SECURITY ALARM’S INSTALLER • SECURITAS DIRECT, SPAIN.
01/2020-05/2021
• Looking for clients interested in buying alarm systems. Once the alarm system was sold, I would install it on the client's property. • Proactivity and careful attention to the client to achieve the objectives set.
EXECUTIVE TOUR OPERATOR • AXIS&GLOBE LTD, LONDON
08/2019-12/2019
• Organize group requests for accommodation, transport, tourist attractions, guidebooks and restaurants/pubs in the UK and Ireland. • Manage incoming and outgoing calls from customers and suppliers. • Ensure customer satisfaction in all transactions; provide a high level of customer service and a customer-supplier relationship based on excellent communication skills. • Use of Tour Plan CRM program.
BARISTA • ROSEWOOD HOTEL LONDON 03/18-07/2019
REAL ESTATE AGENT • TECNOCASA MARBELLA 02/2017-11/2017 • Looking for clients who might want to sell or buy a property. • Taking care of the selling process. • Making sure my clients were always happy with my service.
TRAVEL CONSULTANT • COLINAS VIAJES TRAVEL AGENCY, BUENOS AIRES ARGENTINA 07/2014-04/2016 • Organize, suggest, and create tours for each client individually. • Sale of transportation tickets such as plane and bus. • Sale of day trips and multi-centre trips of 7 nights, including tours, hotels, and transportation. • Receipt of payments and performance of administrative tasks. • Handling incoming and outgoing calls from clients and suppliers.

Advanced Travel and Tourism Diploma at International Career Institute