OLALEKAN KELANI
Services provided: Virtual Assistants , Customer Service & Account Management , Customer Service Representatives , Virtual Assistance , Support - Virtual Assistant Services
About OLALEKAN KELANI:
Experienced remote customer service professional with three years of expertise. Highly skilled in communication, problem solving, and time management. Dedicated to ensuring exceptional customer satisfaction through empathy and adaptability. Proficient in remote work tools and committed to continuous improvement. Ready to contribute expertise to provide top-tier customer support
Experience
Experienced remote customer service professional with three years of expertise. Highly skilled in communication, problem solving, and time management. Dedicated to ensuring exceptional customer satisfaction through empathy and adaptability. Proficient in remote work tools and committed to continuous improvement. Ready to contribute expertise to provide top-tier customer support
Education
Master of Science in Project Management, University of Portsmouth, Portsmouth
January 2023 — January 2024
COURSES
Certified Customer Service & Relationship Manager (CSRM), Resources Management Certified institute
March 2022 — August 2022
Fundamentals of Business Expansion, Young Africa Leader Initiatives
June 2019 — November 2019
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