Oliver Jackson

Highly-motivated sales professional, with a proven track-record of consistently exceeding targets in all of my roles to-date.

Most recently worked as a ‘Strategic Partnerships Manager’, selling B2B SaaS to nationwide venue groups, whilst also upgrading and expanding existing network partners.

My consultative sales approach and my ability to effectively listen to the needs of a client, has meant that I’ve been able to drive dramatic new business sales, whilst also maintaining long-term client retention and expansion.

Strategic Partnerships Manager / Senior Business Development Manager - VenueScanner (January 2023 – May 2024)

·        Transitioned to a Senior Business Development role, having delivered the largest increase in Account Upgrade / Account Expansion revenue. I was then promoted to ‘Strategic Partnerships Manager’ having consistently exceeded monthly sales targets.

-     Set a company annual record for new business, converting 124 new clients onto our SaaS subscription model.

·       Delivered +200% YOY growth in new partnership sales, 300% YOY growth in Monthly Recurring Revenue, 135% YOY growth in Average Recurring Revenue.

-    Closed strategic deals for net new logos, such as; Gordon Ramsay Restaurants, D&D Restaurants, Hawksmoor, Searcys, Camm & Hooper, Graysons, New World Trading Company, Hilton Hotels, Hard Rock Cafe, ETM Collection, Marstons Pub Group.

·        Outperformed highest performing inbound Sales team member in 2023 by 16%, whilst working in a 90% outbound-based role.

·        Identified and led a project of upgrading commission-based clients onto subscription. Upgraded 47 commission-based clients onto subscription, delivering significant new business.

·        Responsible for 360 sales cycle, including; lead generation, product demos, renegotiation, contract closing, as well as account renewals.

·        Researched and attended industry-leading trade shows and networking events to build brand awareness and prospect new partnerships.

·       Mentored, aided and developed new starters and fellow sales team members, in order to achieve ambitious revenue targets.

Account Management Lead - VenueScanner (March 2022 - December 2022)

·        Managed end-to-end lifecycle of a high-value account portfolio, including; onboarding, account optimisation, in-person quarterly business reviews, subscription upgrades and renewals.

·        Helped nurture accounts into profit, ranking as the leading upgrade revenue driver in the Account Management team. (Upgraded 34 key accounts onto our highest paid plans). 

·        Maintained churn KPI < 3%, through thorough understanding of my clients’ goals, and cross collaboration with Product, Sales, Marketing, and Operations.

·        Utilised my knowledge in our CRM system, Hubspot, to redesign the Account Management pipeline. This improved team efficiency through better access to client metrics, increasing the number of account upgrades, and reducing churn.

Team Lead - Courier Operations - UberEats (September 2020 – March 2022)

·        Promoted due to ranking as the top performer in the department. Reported directly into the Head of UK Launch and Expansion.

·       Successfully managed a team of five expansion specialists to exceed sales target, with an overall team performance of 111% to target.

·        Presented with the 'Employee of the Year' award, for highest individual performance, at 150% to target, as well as managing the highest overall performing team.

·        Responsible for the day-to-day management of my team, including; running daily strategy meetings, weekly 1:1’s, and delivering training sessions to new employees

·        Successfully delivered new city launches by ensuring that my team met their sales targets, courier supply/demand metrics were met, newly onboarded restaurants were live/functional on the platform, and that product testing was successful.

Courier Operations Executive - UberEats (February 2020 - September 2020)

·        Worked in an autonomous environment, in which I was responsible for the self-prospecting of my courier leads, through; in-person, social media, and job websites. 

·        Responsible for the E2E courier onboarding process, including; account creation, assisting with background checks, education across all aspects of the app, including live app tutorials, and providing aftercare support. 

·        Due to exceptional performance, I was seconded for two months into the restaurant team to work as a Territory Account Manager nurturing a portfolio of 60 strategic accounts.

University of Nottingham: History & American Studies.