Pavlo Lugyna

Over 16 years of successful experience in sales, purchasing, international trade and production of feed additives. Experienced in turning excellent services into bottom-line results in customer loyalty. Solid background in providing outstanding service, and building customer relationships.  Able to work both independently with superb personal accountability as well as within a team. Strong organisation, planning and problem-solving skills. Excellent communication skills. Good negotiation and inter-relationship skills. Able to work effectively in a pressured environment. 

WAREHOUSE OPERATIVE

Cotimind Ltd (Wilko Retail Limited)

Office 6 Riverside Business Centre Worcester Road Stourport-on-severn 

● Managed warehouse operations, ensuring efficient and timely receipt, storage, and dispatch of goods

● Maintained accurate records of inventory levels and stock movements

● Operated warehouse equipment

● Assisted with other tasks as required

 CEO\Co-founder

Siver-Agro LLC

Chernihiv, Ukraine

● Developed and organised all company processes and activities from scratch.

● Expanded sales geography to 11 countries of the world, with sales volume increasing from 20tn to 400tn per month. 

● Cultivated strong relationships with key customers, enabling the company to operate continuously and raising the profit of the company by 30%.

● Streamlined the company's export operations, ensuring that goods were shipped systematically and on time.

●  Liaised with the authorities to obtain necessary permits.

● Planned and oversaw production activities to meet customer demand, resulting in a 27% increase in the shipment of goods.

● Slashed raw material buying costs by 15% by negotiating pricing, while ensuring the continuation and enhancements of delivery of raw material.

 Deputy Director

Poliskyi Production Experimental Plant LLC, Chernihiv, Ukraine

January 2010 – March 2014

● Supervised and managed the work of all departments.

● Planned and manage of the company finance.

● Organized and controlled all activities of the company.

● Established and developed new business lines and areas.

    Key Achievements:

● Successfully increased revenue by 25% by introducing new business lines.

● Implemented cost-saving measures that reduced expenses by 20%. 

Head of the commerce department (Sales Manager)

Poliskyi Production Experimental Plant LLC, 

Chernihiv, Ukraine

● Planning and control of sales and purchasing.

● Managed and led all sales team operations, including monitoring and evaluation of performance, target setting, and development.

● Resolved customer complaints and issues promptly to ensure customer satisfaction. 

● Spearheaded the recruitment process of sales personnel, aligning the hires with the company's requirements.

● Motivated and supported the sales team to achieve peak performance and surpass sales targets.

● Developed relationships with key account customers to enhance business growth. 

Account manager

Poliskyi Production Experimental Plant LLC, 

Chernihiv, Ukraine

●  Initiated cold calls to generate new business leads.

●  Carried out B2B sales activities, ensuring the achievement of sales targets.

●  Identified new clients and established productive relationships with new and existing key account customers.

●  Conducted negotiations, quotations, and order processing, resulting in increased sales by 50% in the first year

●  Coordinated with accounts and other departments to ensure seamless delivery of goods and raw materials.

●  Organized export and import operations, preparing shipping documents for customs declaration. 

●  Liaising with logistics, freight companies and railways to ensure the timely delivery of products. More than 98% delivery was in-time. Reducing the cost of delivery by 10% by negotiation pricing. 

2006 Master’s Degree in HR and international economy

                 Inter-Regional Academy of Personnel Management, Kyiv

2004 Bachelor’s of Economics and Entrepreneurship

                 Academy of Municipal Management, Kyiv