Piper Heavens-Lang

Graduating with a 2.1 in Sociology (BSc) from the University of Bristol, I am a dedicated and driven individual with an academic background that has equipped me with strong analytical and critical thinking skills.

Being both a quick learner and highly adaptable, I thrive in fast-paced environments where I can provide initiative and focus to achieve goals and targets, whether they be individual or team based, hence motivating my desire for continuous learning and development of professional skills

Fuego by Fenwick (Aug 2023 - Feb 2024)

Food service assistant / team leader

Established relationships with customers to build a strong client base in a newly established restaurant 

Skilfully trained in all section of the restaurant, working to a high standard with the ability to train new colleagues 

Organised paperwork, ensuring health and safety standards and service quality was met

The Waiting Game (May 2022 - July 2023)

Bar staff / waitress

Working in fast paced environments efficiently and to a high level 

Quickly learning, integrating and taking direction in new systems of operation in unfamiliar environments such as sporting, charity and award events 

Ensuring stock is organised and topped up to keep a smooth running of service

The Crown Pub (July 2022 - Sep 2022)

Waitress

Independent and successful operation of a large section of the restaurant with table seatings of up to 8 clients 

Obtaining a complex knowledge of both food and drinks products which facilitated the answering of any customer questions 

Conducting frequent checkbacks of all customers to ensure an excellent client experience

Franchetti Bond (Jan 2020 - Apr 2020)

Working with high-end quality leather and fur clothing and accessories 

Maintained in-depth knowledge of stock to provide personalised shopping experiences for clients to build rapport and establish a client database

University of Bristol

2020 - 2023

Sociology (BSc) Upper Second Class Honours (2.1)

Waldegrave School

2012- 2019

A-Levels – Sociology (A), Media Studies (A), Geography (C)

GSCES – 9 A*- C