poornima devra

I am a proactive team member elevates quality of correspondence through high quality customer service. Committed to impeccable document control, product knowledge, and attention to detail. Adaptable and quick learner with problem-solving skills.

A detail-oriented and motivated Customer Service Representative seeking to apply problem-solving skills and proven customer service strategies to contribute to the growth of an organization. Aiming to leverage a successful background in relationship management to increase customer satisfaction, build customer loyalty and reduce response time. I used to respond to inbound Billing and Technical service requests over the phone, email, and live chat and Provided expertise and assist partners with managing cloud orders and subscriptions.
 

I’m at masters level from university of Essex