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Poppy Mcardle

Poppy Mcardle

Executive Personal Assistant

Customer Service / Support

Glasgow, Glasgow City

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About Poppy Mcardle:

Business Managament student and Executive Personal Assistant seeking part time employment. 

Experience

Executive Personal Assistant (Blackspire Capital – Glasgow)
02/2021 – present:

Working closely with the Directors of the company, I handle a range of tasks and responsibilities – from liaising with clients to organise meetings, to maintaining databases and systems.

  • Workload management, delegation of duties and supreme people skills.
  • Systems and database management via g-Suite.
  • Forward planning and using personal agency to pre-empt problems and tasks.

Customer Care Advisor (Ascensos – Clydebank)

09/2017 - 10/2019:

I was fast tracked into leadership training roles for my “exceptional performance” month on month whilst working as a customer care advisor.

  • Handling customer queries and resolving issues.
  • Worked as part of inbound call team and also email team, where I was responsible for liaising directly with suppliers and dealing with complicated issues.

Education

Glasgow Caledonian University – (Sep 2019 – Present)

  • Business Management BA (Hons) (Graduating Jun 2023)

 

Renfrew High School– (Aug 2009 – Jun 2015)

  • Attained 5 Highers (Includes Maths and English) 

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