About Poppy Mcardle:
Business Managament student and Executive Personal Assistant seeking part time employment.
Experience
Executive Personal Assistant (Blackspire Capital – Glasgow)
02/2021 – present:
Working closely with the Directors of the company, I handle a range of tasks and responsibilities – from liaising with clients to organise meetings, to maintaining databases and systems.
- Workload management, delegation of duties and supreme people skills.
- Systems and database management via g-Suite.
- Forward planning and using personal agency to pre-empt problems and tasks.
Customer Care Advisor (Ascensos – Clydebank)
09/2017 - 10/2019:
I was fast tracked into leadership training roles for my “exceptional performance” month on month whilst working as a customer care advisor.
- Handling customer queries and resolving issues.
- Worked as part of inbound call team and also email team, where I was responsible for liaising directly with suppliers and dealing with complicated issues.
Education
Glasgow Caledonian University – (Sep 2019 – Present)
- Business Management BA (Hons) (Graduating Jun 2023)
Renfrew High School– (Aug 2009 – Jun 2015)
- Attained 5 Highers (Includes Maths and English)
Professionals in the same Customer Service / Support sector as Poppy Mcardle
karen cartwright
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