Pradeepan Nagarasu

I am a highly motivated and detail-oriented Cloud Computing graduate with a strong background in IT support, cloud infrastructure, and data analysis. With hands-on experience in managing Windows environments, Microsoft 365 Suite, and Active Directory, I have a proven track record of troubleshooting complex technical issues both remotely and on-site. I am passionate about leveraging technology to improve operational efficiency and deliver innovative solutions to business challenges. Skilled in Python, AWS, and automation frameworks, I’m constantly seeking opportunities to learn and grow within the ever-evolving tech landscape. I thrive in collaborative environments and am excited about contributing my expertise to impactful IT projects.

I have hands-on experience in IT support and cloud computing, with expertise in Windows environments, Microsoft 365 Suite, and Active Directory. I have provided 1st/2nd line technical support both on-site and remotely, managing system builds, software installations, and troubleshooting hardware issues. My experience also includes implementing security protocols, managing IT assets, and ensuring compliance with GDPR and Cyber Essentials. Additionally, I have worked on optimizing cloud infrastructures using AWS, automating processes, and contributing to data-driven decision-making using Python and SQL.

I hold a Master of Science in Cloud Computing from the University of East London (2023-2024), where I focused on cloud infrastructure, AI and machine learning, and DevOps practices. My coursework and projects equipped me with advanced knowledge in cloud architecture, ETL pipelines, and the application of machine learning models for data analysis. I also hold a Bachelor of Engineering in Information Technology from Anna University (2018-2024), which provided a strong foundation in software development, data management, and web technologies.